Record Details

MAKING SENSE BEHIND THE LENS: CLOSED CIRCUIT TELEVISION AND THE DUTCH CUSTOMS OFFICE

Wroclaw Review of Law, Administration & Economics

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Title MAKING SENSE BEHIND THE LENS: CLOSED CIRCUIT TELEVISION AND THE DUTCH CUSTOMS OFFICE
 
Creator Arts, Kees
Van Den Berg, Steffie
Lodders, Adinda
Wagenaar, Pieter
De Wit, Daniel
 
Description Using Goold’s categorization the heuristics of the customs office’s CCTV-operators at Schiphol Airport (Amsterdam, The Netherlands) are mapped. Then, Weick’s sensemaking concept is applied to explain the difference in heuristics – and also in effectiveness - between the two customs office regions studied. It turns out that the inability of one of the regions to apply all of Weick’s properties provides the answer.
 
Publisher University of Wroclaw
 
Contributor
 
Date 2014-12-10
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion

 
Format application/pdf
 
Identifier http://wrlae.prawo.uni.wroc.pl/index.php/wrlae/article/view/61
 
Source Wroclaw Review of Law, Administration & Economics; Vol 3, No 2 (2013): Issue 2; 32-45
2084-1264
 
Language eng
 
Relation http://wrlae.prawo.uni.wroc.pl/index.php/wrlae/article/view/61/98