MAKING SENSE BEHIND THE LENS: CLOSED CIRCUIT TELEVISION AND THE DUTCH CUSTOMS OFFICE
Wroclaw Review of Law, Administration & Economics
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Title |
MAKING SENSE BEHIND THE LENS: CLOSED CIRCUIT TELEVISION AND THE DUTCH CUSTOMS OFFICE
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Creator |
Arts, Kees
Van Den Berg, Steffie Lodders, Adinda Wagenaar, Pieter De Wit, Daniel |
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Description |
Using Goold’s categorization the heuristics of the customs office’s CCTV-operators at Schiphol Airport (Amsterdam, The Netherlands) are mapped. Then, Weick’s sensemaking concept is applied to explain the difference in heuristics – and also in effectiveness - between the two customs office regions studied. It turns out that the inability of one of the regions to apply all of Weick’s properties provides the answer.
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Publisher |
University of Wroclaw
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Contributor |
—
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Date |
2014-12-10
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Type |
info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion — |
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Format |
application/pdf
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Identifier |
http://wrlae.prawo.uni.wroc.pl/index.php/wrlae/article/view/61
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Source |
Wroclaw Review of Law, Administration & Economics; Vol 3, No 2 (2013): Issue 2; 32-45
2084-1264 |
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Language |
eng
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Relation |
http://wrlae.prawo.uni.wroc.pl/index.php/wrlae/article/view/61/98
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