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CUSTOMER SERVICE, DESIGN AND LOGISTICAL COMPONENTS IN SPANISH SERVICE ENTERPRISES
European Journal of Economic and Financial Research
View Archive Info| Field | Value | |
| Title |
CUSTOMER SERVICE, DESIGN AND LOGISTICAL COMPONENTS IN SPANISH SERVICE ENTERPRISES
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| Creator |
Esteban Morato, Diana
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| Subject |
design and logistical components, customer service, logistic system
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| Description |
Customer service, design and logistical components are a little bit misjudged and underutilized in current practice elements of Spanish service establishments. Although most of them take into account the connection between logistics and customer service, it is reflected only as support for the service and not as an important way to elevate levels of competence and competitiveness. The objective of this research work is to provide a technique for the design of logistics customer service in business services; this procedure has been applied in different companies and this has allowed us to verify its validity. Article visualizations:
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| Publisher |
European Journal of Economic and Financial Research
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| Contributor |
—
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| Date |
2016-07-03
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| Type |
info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion — |
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| Format |
application/pdf
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| Identifier |
https://oapub.org/soc/index.php/EJEFR/article/view/8
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| Source |
European Journal of Economic and Financial Research; Volume 1, Issue 1, 2016
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| Language |
eng
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| Relation |
https://oapub.org/soc/index.php/EJEFR/article/view/8/19
https://oapub.org/soc/index.php/EJEFR/article/view/8/30 https://oapub.org/soc/index.php/EJEFR/article/view/8/31 |
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| Rights |
Copyright (c) 2016 Diana Esteban Morato
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