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Use and Perception of Digital Marketing Tools for Micro-Enterprises in Tijuana

Management Dynamics in the Knowledge Economy

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Field Value
 
Title Use and Perception of Digital Marketing Tools for Micro-Enterprises in Tijuana
 
Creator MORGAN MEDINA, Jorge Carlos; School of Tourism and Marketing
Autonomous University of Baja California
14418 Calzada Tecnológico, Mesa de Otay, Tijuana, México
MEJÍA RAMÍREZ, Alfredo Mario; School of Tourism and Marketing
Autonomous University of Baja California
14418 Calzada Tecnológico, Mesa de Otay, Tijuana, México
PIZANO NORIEGA, Carolina; Health Sciences Center
Autonomous University of Baja California
1000 Universitario Blvd., Valle San Pedro, UABC, Campus Valle Las Palmas, Tijuana, México
 
Description In modern world, big changes are occurring in short time frames, business are dealing with information and communication technologies adaptation and updating problems, being such as Internet and Web 2.0. There are different tools that allow efficiency in internal and external communications of the company; when it comes to external communication, digital marketing is gaining more ground and an increasing number of companies invest more in that kind of strategies. Digital marketing as a tool for business is a great advantage that not all recognize, even much less number of companies use it, in particular microenterprises. There are many factors that influence the decision to adopt digital marketing strategies and activities. The present paper presents the scores for the different digital marketing activities as perceived and implemented by micro-enterprises in the city of Tijuana. The main reasons why they do not perform digital marketing activities are: they do not believe it necessary, training outdates and price. Companies mainly perform activities in social networks, in the company website, emailing and online advertising, while they qualify email, website, Facebook and Google Maps as the most useful digital marketing activities. This information can be used both by microenterprises as by suppliers to generate profitable strategic alliances.
 
Publisher Faculty of Management, National University of Political Studies and Public Administration
 
Contributor
 
Date 2014-02-05
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion

 
Format application/pdf
 
Identifier http://www.managementdynamics.ro/index.php/journal/article/view/36
 
Source Management Dynamics in the Knowledge Economy; Vol 1, No 3 (2013): Issue 3; 347-366
2392-8042
2286-2668
 
Language eng
 
Relation http://www.managementdynamics.ro/index.php/journal/article/view/36/27