LOOKING FOR THE E-COMMERCE QUALITY CRITERIA: DIFFERENT PERSPECTIVES
Ekonomika
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Title |
LOOKING FOR THE E-COMMERCE QUALITY CRITERIA: DIFFERENT PERSPECTIVES
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Creator |
Guseva, Natalija
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Description |
To assure a successful development of e-commerce, it is necessary to define the criteria that could guide the choice of a competitive e-commerce system and its quality evaluation. The aim of this study was to bring together and analyze the e-commerce quality criteria proposed in the scientific literature, by e-commerce experts, and important for customers. Analysis allowed to identify a triple set of e-commerce quality criteria, as well as the differences among the criteria provided by invoked sources.
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Publisher |
Vilniaus universiteto Ekonomikos fakultetas / Vilnius University Faculty of Economics
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Date |
2011-01-01
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Type |
info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion Peer-reviewed Article |
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Format |
application/pdf
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Identifier |
http://www.zurnalai.vu.lt/ekonomika/article/view/951
10.15388/Ekon.2011.0.951 |
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Source |
Ekonomika; Ekonomika 2011 90(1)
1392-1258 1392-1258 |
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Language |
lit
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Relation |
http://www.zurnalai.vu.lt/ekonomika/article/view/951/472
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Rights |
Autorinės teisės (c) 2014 Ekonomika
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