Record Details

Consumer’s Participation on Brand Pages on Facebook

Management Dynamics in the Knowledge Economy

View Archive Info
 
 
Field Value
 
Title Consumer’s Participation on Brand Pages on Facebook
 
Creator MITU, Bianca; National University of Political Studies and Public Administration
Camacho VEGA, Diego Oswaldo; Universidad Autónoma de Baja California
 
Description  The focus of this study is to analyze consumer’s participation and communication in the online brand communities on Facebook. This type of brand community represents a subgroup of virtual communities, which is known as communities of consumption or fan clubs (Kozinets 1999, Szmigin et al. 2005). Understanding consumer relationships in such communities is important for the success of both the brand and the community. The aim of our study is to investigate how and in what sense consumers participate and communicate with one another via online brand communities, so as to explore the nature of the consumer’s participation on brand pages on Facebook. Also, we aim to investigate the importance of the Facebook fan page as a tool for a company’s business strategy. n order to investigate all these different aspects, a quantitative audience research was conducted, using a structured questionnaire.
 
Publisher Faculty of Management, National University of Political Studies and Public Administration
 
Contributor
 
Date 2014-06-04
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion

 
Format application/pdf
 
Identifier http://www.managementdynamics.ro/index.php/journal/article/view/47
 
Source Management Dynamics in the Knowledge Economy; Vol 2, No 1 (2014): Issue 4; 87-106
2392-8042
2286-2668
 
Language eng
 
Relation http://www.managementdynamics.ro/index.php/journal/article/view/47/39