Since 2014
La certificación de sostenibilidad turistica (CST): facilita la certificacion ISO 9000: el caso del HPL
Revista de Ciencias Económicas
View Archive Info| Field | Value | |
| Title |
La certificación de sostenibilidad turistica (CST): facilita la certificacion ISO 9000: el caso del HPL
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| Creator |
Vasconcelos Vásquez, Kattia Lizzett
Balbastre-Benavent, Francisco Redondo-Cano, Ana María |
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| Subject |
Economía
Sustainable tourism, tourism certification, quality certification, case study, CST, Turismo sostenible , Certificación turística , certificación de calidad, CST |
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| Description |
The value of this paper lies in the fact that it provides a comparative analysis between ISO 90001:2000 standards and the Costa Rica CST sustainability standard. It aims to obtain differences and similarities between both certification systems from this comparison and to analyze how they contribute to business management and sustainability. The analysis highlights which organizational changes a company must develop in order to achieve efficiency and ensure customer satisfaction.
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| Publisher |
Universidad de Costa Rica
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| Contributor |
—
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| Date |
2011-01-01
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| Type |
info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion — — Text |
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| Format |
application/pdf
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| Identifier |
http://revistas.ucr.ac.cr/index.php/economicas/article/view/7060
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| Source |
Revista de Ciencias Económicas; Ciencias Económicas : Volumen 29, Número 1
Revista de Ciencias Económicas; Ciencias Económicas : Volumen 29, Número 1 2215-3489 0252-9521 |
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| Language |
spa
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| Relation |
http://revistas.ucr.ac.cr/index.php/economicas/article/view/7060/6745
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| Coverage |
CRC
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| Rights |
Copyright (c) 2014 Ciencias Económicas
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