The development and tendencies of performance measurement in the public sector
Public Policy and Administration
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Title |
The development and tendencies of performance measurement in the public sector
Veiklos matavimų viešajame sektoriuje raida ir tendencijos |
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Creator |
Puškorius, Stasys
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Subject |
performance measurement; performance measurement system; efficiency of a performance measurement system
veiklos matavimai; veiklos matavimų sistema; veiklos matavimo sistemos efektyvumas |
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Description |
In the present article, the growing importance of performance measurement processes in the public sector institutions is highlighted; performance measurement systems and the development of the methods used are reviewed; the areas of the application of performance measurement in the public sector institutions are identified and analyzed in detail; the traits and functions of performance measurement systems are described; the stages of planning and implementation of performance measurement systems are discussed. Different recommendations which may help create and implement such effectively working systems are discussed. The author concludes that the possibilities for using performance measurement are very wide, but this process requires specific knowledge, unconditional support of top management and the understanding that not in all cases performance measurement is helpful to improve the effectiveness of performance. Furthermore, performance measurement is possible only if an appropriate performance measurement system is established.
Straipsnyje parodoma didėjanti veiklos matavimų svarba viešojo sektoriaus institucijose, trumpai nagrinėjama veiklos matavimo sistemos ir taikomų metodų raida, išskirtos ir detaliai apibūdintos veiklos matavimų taikymo sritys, sistemos bruožai ir funkcijos, veiklos matavimų sistemos projektavimo ir diegimo etapai. Svarstomos įvairios rekomendacijos, galinčios padėti kurti ir diegti tokias efektyviai veikiančias sistemas. Parodoma, kad galimybės sėkmingai taikyti veiklos matavimus yra gana plačios, tačiau šis procesas reikalauja specialių žinių, vadovo besąlygiško palaikymo, supratimo, kad veiklos matavimai ne visur ir ne visada padeda tobulinti veiklos efektyvumą, kad veiklos matavimai galimi tik sukūrus atitinkamas veikos matavimo sistemas. |
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Publisher |
Mykolas Romeris University
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Contributor |
—
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Date |
2013-09-19
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Type |
info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion — — |
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Format |
application/pdf
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Identifier |
https://www3.mruni.eu/ojs/public-policy-and-administration/article/view/1118
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Source |
Public Policy and Administration; Vol 34, No 1 (2010): Public Policy and Administration; 7–20
Viešoji politika ir administravimas; Vol 34, No 1 (2010): Public Policy and Administration; 7–20 2029-2872 1648-2603 |
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Language |
ltu
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Relation |
https://www3.mruni.eu/ojs/public-policy-and-administration/article/view/1118/1070
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Rights |
Copyright (c) 2014 Public Policy and Administration
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