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Development of Electronic Interaction among Government, Business and Citizens in Lithuania: The Need for E-Services in Rural Regions

Public Policy and Administration

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Title Development of Electronic Interaction among Government, Business and Citizens in Lithuania: The Need for E-Services in Rural Regions
Valdžios, verslo ir piliečių elektroninės sąveikos plėtra Lietuvoje: viešųjų elektroninių paslaugų poreikis kaimiškuosiuose regionuose
 
Creator Butkevičienė, Eglė
Rutkauskienė, Danguolė
 
Subject public e-services; rural dwellers; small and medium enterprises; internet
viešosios elektroninės paslaugos; kaimo gyventojai; smulkiojo ir vidutinio verslo įmonės; internetas
 
Description In this article the empirical data about the usage of e-services by rural dwellers and small and medium enterprises are presented. The survey was carried out all over Lithuania with the purpose to analyze the peculiarities how small and medium enterprises (SME) and rural dwellers use e-services and to distinguish a demand for e-services in rural Lithuanian regions. The results show that the use of e-services among SMEs is determined by the general demand of communication with concrete state institutions. Citizens usually use public services in traditional ways; electronic means are used very rarely. However, making comparison between citizens who use public e-services at least once with those who use e-services constantly, it was noticed that e-services are quite popular, especially talking about such services as e-services of involvement in higher education, public libraries, employment agencies, e-government, post, city public transport and public information announcement.
Šio straipsnio tikslas – atskleisti Lietuvos kaimiškųjų regionų smulkiojo bei vidutinio verslo įmonių ir gyventojų naudojimosi e. paslaugomis bruožus bei poreikį jomis naudotis. Pagrindinis dėmesys straipsnyje skiriamas empirinių duomenų analizei. Parodyta, kad kaimiškųjų regionų smulkiojo ir vidutinio verslo įmonių naudojimąsi e. paslaugomis labiausiai lemia bendravimo su konkrečiomis valdžios institucijomis poreikis: verslo atstovai labiausiai naudojasi SODROS ir Valstybinės mokesčių inspekcijos teikiamomis e. paslaugomis. Aptarta dabartiniai e. paslaugų trūkumai, nesinaudojimo e. paslaugomis priežastys bei galimi paslaugų poreikio didinimo būdai.
 
Publisher Mykolas Romeris University
 
Contributor

 
Date 2014-04-16
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion


 
Format application/pdf
 
Identifier https://www3.mruni.eu/ojs/public-policy-and-administration/article/view/2013
 
Source Public Policy and Administration; Vol 1, No 23 (2008): Public Policy and Administration; 68-77
Viešoji politika ir administravimas; Vol 1, No 23 (2008): Public Policy and Administration; 68-77
2029-2872
1648-2603
 
Language ltu
 
Relation https://www3.mruni.eu/ojs/public-policy-and-administration/article/view/2013/1823
 
Rights Copyright (c) 2014 Public Policy and Administration