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An Inquiry into the Impact of Information and Communication Technologies (ICTs) on the Enrolment, Registration, Examination Clearance and Access to Results of Students at Africa University, Mutare, Zimbabwe
Archives of Business Research
View Archive Info| Field | Value | |
| Title |
An Inquiry into the Impact of Information and Communication Technologies (ICTs) on the Enrolment, Registration, Examination Clearance and Access to Results of Students at Africa University, Mutare, Zimbabwe
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| Creator |
Bigirimana, Stanislas
Jagero, Prof Nelson Daudi, Edna |
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| Description |
A descriptive survey was undertaken to assess the impact of the use of ICTs in the management of administrative tasks at at Africa University. The focus was on students’ enrolment, registration and examination clearance. It was found that during these procedures long queues are the order of the day. Students are very dissatisfied with these processes that they described as “cumbersome.” Reasons militating for this situation include lack of skilled manpower, resistance to change, and and low employee morale. This study recommended that an integrated system be put in place and that holistic approach to service provision be instituted.
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| Publisher |
Archives of Business Research
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| Contributor |
—
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| Date |
2015-04-26
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| Type |
info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion Peer-reviewed Article |
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| Format |
application/pdf
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| Identifier |
http://www.scholarpublishing.org/index.php/ABR/article/view/752
10.14738/abr.32.752 |
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| Source |
Archives of Business Research; Vol 3, No 2 (2015): Archives of Business Research
2054-7404 10.14738/abr.32.2015 |
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| Language |
eng
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| Relation |
http://www.scholarpublishing.org/index.php/ABR/article/view/752/720
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