Record Details

Analysis of Service of Service by Process Simulation Case Study: School Cafeteria Unirem

Asian Journal of Business and Management

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Field Value
 
Title Analysis of Service of Service by Process Simulation Case Study: School Cafeteria Unirem
 
Creator Prado, Octavio Guerrero
Zaldivar, Rubén D. Mendoza
Domínguez, Karen N. Rodríguez
Domínguez, Rolando López
Romero, Fernando Terreros
Torres, Arturo González
 
Subject work sampling
simulation
improvement proposals
optimization.
 
Description Today companies are looking to improve their performance and quality of service so that their customers are satisfied. This research project aims, conduct a time study in the area of the cafeteria of the University of Mexico, to determine the current level of capacity and optimize service time students, in order to respond adequate to the demand. The system is analyzed by applying statistical and simulation is used by software PROMODEL ® to evaluate proposals for improvement and optimization of the customer. 
 
Publisher Asian Online Journals
 
Date 2014-04-13
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
 
Format application/pdf
 
Identifier https://ajouronline.com/index.php/AJBM/article/view/1076
 
Source Asian Journal of Business and Management; Vol. 2 No. 2 (2014): April 2014
2321-2802
 
Language eng
 
Relation https://ajouronline.com/index.php/AJBM/article/view/1076/558