Analysis of Service of Service by Process Simulation Case Study: School Cafeteria Unirem
Asian Journal of Business and Management
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Title |
Analysis of Service of Service by Process Simulation Case Study: School Cafeteria Unirem
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Creator |
Prado, Octavio Guerrero
Zaldivar, Rubén D. Mendoza DomÃnguez, Karen N. RodrÃguez DomÃnguez, Rolando López Romero, Fernando Terreros Torres, Arturo González |
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Subject |
work sampling
simulation improvement proposals optimization. |
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Description |
Today companies are looking to improve their performance and quality of service so that their customers are satisfied. This research project aims, conduct a time study in the area of the cafeteria of the University of Mexico, to determine the current level of capacity and optimize service time students, in order to respond adequate to the demand. The system is analyzed by applying statistical and simulation is used by software PROMODEL ® to evaluate proposals for improvement and optimization of the customer.Â
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Publisher |
Asian Online Journals
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Date |
2014-04-13
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Type |
info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion |
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Format |
application/pdf
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Identifier |
https://ajouronline.com/index.php/AJBM/article/view/1076
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Source |
Asian Journal of Business and Management; Vol. 2 No. 2 (2014): April 2014
2321-2802 |
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Language |
eng
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Relation |
https://ajouronline.com/index.php/AJBM/article/view/1076/558
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