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Operational Crisis Management Techniques in the Catering Industry in Times of Recess ion: The case of the municipality of Piran

Journal of Contemporary Issues in Economics and Business

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Title Operational Crisis Management Techniques in the Catering Industry in Times of Recess ion: The case of the municipality of Piran
 
Creator Kukanja, Marko; University of Primorska, Faculty of Tourism Studies
Planinc, Tanja; University of Primorska, Faculty of Tourism Studies
 
Subject Economy
recession; crisis management; catering industry; municipality of Piran
 
Description This study examines crisis management techniques in the catering industry. The surveywas conducted in the municipality of Piran, the most developed Slovenian municipalityin terms of tourism and an important tourist center in the northern Mediterranean.This paper investigates the response of the catering industry to the economiccrisis by analyzing the use of different micro-level crisis practices in the catering industry.The study uses a questionnaire to evaluate the importance and usage of differentcrisis management techniques in the catering industry. The findings indicatea high level of inconsistency between the importance and usage of crisis managementtechniques. Government assistance is by far the most important and most usedtechnique in times of crisis. Suggestions for future research and useful informationfor managers of catering facilities are provided.
 
Publisher Faculty of Economics and Business
 
Contributor —
 
Date 2013-04-30
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
—
 
Format application/pdf
 
Identifier http://ng-epf.si/index.php/ngoe/article/view/32
 
Source Naše gospodarstvo/Our economy; Vol 59, No 1-2 (2013); 75-85
2385-8052
0547-3101
 
Language eng
 
Relation http://ng-epf.si/index.php/ngoe/article/view/32/29
 
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