Record Details

BANKING SERVICE ORIENTATION MODEL IN STRATEGIC HRM AND SYSTEM DYNAMICS PERSPECTIVE

Journal of Management and Entrepreneurship

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Title BANKING SERVICE ORIENTATION MODEL IN STRATEGIC HRM AND SYSTEM DYNAMICS PERSPECTIVE
 
Creator Junita, Audia
D. Saragih, Ferdinand
Atmoko, Andreo Wahyudi
 
Subject Management; Human Resource Management Strategic
: service orientation, strategic human resource management, banking, system dynamic
 
Description This paper seeks to explore a model of banking service orientation in strategic human resource management and system dynamic perspective, theoretically. As a scientific effort to develop a study of strategic human resource management. So far, the relationship between elements in strategic human resource management perspective as a system is only analyzed linearly. This article is the result of a literature study. An analysis is done narratively, to answer research problems. Research finding in the form of banking service-orientation model in strategic human resource management and system dynamic perspective, that illustrates the interaction between marketing differentiation strategy, commitment-based human resource system, service-oriented role behaviors to achieve banking performance.
 
Publisher Institute of Research and Community Outreach - Petra Christian University
 
Contributor
 
Date 2019-04-05
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion

 
Format application/pdf
 
Identifier http://jurnalmanajemen.petra.ac.id/index.php/man/article/view/21114
10.9744/jmk.21.1.9-20
 
Source Jurnal Manajemen dan Kewirausahaan (Journal of Management and Entrepreneurship); Vol 21, No 1 (2019): MARCH 2019; 9-20
1411-1438
 
Language eng
 
Relation http://jurnalmanajemen.petra.ac.id/index.php/man/article/view/21114/19634
http://jurnalmanajemen.petra.ac.id/index.php/man/article/downloadSuppFile/21114/542
http://jurnalmanajemen.petra.ac.id/index.php/man/article/downloadSuppFile/21114/544
 
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