BANKING SERVICE ORIENTATION MODEL IN STRATEGIC HRM AND SYSTEM DYNAMICS PERSPECTIVE
Journal of Management and Entrepreneurship
View Archive InfoField | Value | |
Title |
BANKING SERVICE ORIENTATION MODEL IN STRATEGIC HRM AND SYSTEM DYNAMICS PERSPECTIVE
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Creator |
Junita, Audia
D. Saragih, Ferdinand Atmoko, Andreo Wahyudi |
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Subject |
Management; Human Resource Management Strategic
: service orientation, strategic human resource management, banking, system dynamic |
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Description |
This paper seeks to explore a model of banking service orientation in strategic human resource management and system dynamic perspective, theoretically. As a scientific effort to develop a study of strategic human resource management. So far, the relationship between elements in strategic human resource management perspective as a system is only analyzed linearly. This article is the result of a literature study. An analysis is done narratively, to answer research problems. Research finding in the form of banking service-orientation model in strategic human resource management and system dynamic perspective, that illustrates the interaction between marketing differentiation strategy, commitment-based human resource system, service-oriented role behaviors to achieve banking performance.
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Publisher |
Institute of Research and Community Outreach - Petra Christian University
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Contributor |
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Date |
2019-04-05
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Type |
info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion — |
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Format |
application/pdf
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Identifier |
http://jurnalmanajemen.petra.ac.id/index.php/man/article/view/21114
10.9744/jmk.21.1.9-20 |
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Source |
Jurnal Manajemen dan Kewirausahaan (Journal of Management and Entrepreneurship); Vol 21, No 1 (2019): MARCH 2019; 9-20
1411-1438 |
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Language |
eng
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Relation |
http://jurnalmanajemen.petra.ac.id/index.php/man/article/view/21114/19634
http://jurnalmanajemen.petra.ac.id/index.php/man/article/downloadSuppFile/21114/542 http://jurnalmanajemen.petra.ac.id/index.php/man/article/downloadSuppFile/21114/544 |
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Coverage |
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Rights |
Copyright (c) 2019 Jurnal Manajemen dan Kewirausahaan
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