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Efficient e-Marketing in Tourism through a Novel Customer Relationship Management Model

GSTF Journal on Business Review

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Field Value
 
Title Efficient e-Marketing in Tourism through a Novel Customer Relationship Management Model
 
Creator ., Nikolaos Trihas
., George Mastorakis
., Emmanouil Perakakis
., Ioannis Kopanakis
 
Subject
 
Description This paper proposes an efficient customerrelationship management model based on technologicalconvergence of emerging next generation networks, such asinteractive digital television and network multimedia systems.The proposed research approach is exploited in tourism sectorfor effective destination management, enabling for personalizede-marketing strategies and facilitating marketers to accomplishoptimum marketing data analysis. The proposed researchapproach is evaluated for its applicability and usefulness byinterviewing a sample of Destination Marketing Organizationmanagers. The findings of this research provide useful practicalimplications.
 
Publisher GSTF Journal on Business Review (GBR)
 
Contributor
 
Date 2014-09-01
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Peer-reviewed Article
 
Format application/pdf
 
Identifier http://dl6.globalstf.org/index.php/gbr/article/view/825
 
Source GSTF Journal on Business Review (GBR); Vol 3, No 1 (2013): Journal on Business Review (GBR)
ISSN: 2251-2888
2010-4804
 
Language eng
 
Relation http://dl6.globalstf.org/index.php/gbr/article/view/825/841
 
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