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Effects and Benefits from ISO Certification in Albanian Businesses

European Journal of Multidisciplinary Studies

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Field Value
 
Title Effects and Benefits from ISO Certification in Albanian Businesses
 
Creator Zoga, Ira
Pano , Nikollaq
 
Description The main purpose of this paper is to examine the influence of ISO standards implementation in Albanian companies, through evidence of expected benefits and the actual ones at the framework of a company. The analysis is based on a theoretical overview of the advantages and results expected to derive from the certification, according to the abundant literature of the last decade. From the other side, the empirical study of a group of Albanian companies ISO certified constitutes the background of the real analysis that indicates the achieved results from the companies’ viewpoint. There are done efforts to assess and measure the quantitative and qualitative contribution of standards on the performance of manufacturing and service companies. Further on, the paper verifies that all companies do report benefits from the certification, although they are of variable types. The paper concludes with some suggestions about measuring of certification’ effects on the performance of companies, as well as revealing of factors that can contribute to a higher profitability of Albanian companies during the implementation of ISO 9000 normative. The authors intend to bring a modest contribution and encourage further studies on the field, closely related to the characteristics of Albanian businesses.
 
Publisher EUSER
 
Date 2016-12-01
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Peer-reviewed Article
 
Identifier http://journals.euser.org/index.php/ejms/article/view/1199
10.26417/ejms.v3i1.p131-139
 
Source European Journal of Multidisciplinary Studies; Vol 1 No 6 (2016): September-December 2016; 131-139
2414-8385
2414-8377
10.26417/ejms.v3i1
 
Language eng
 
Relation http://journals.euser.org/index.php/ejms/article/view/1199/1188