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ACCOUNT RECEIVABLE MANAGEMENT PRACTICES OF SMEs IN TANZANIA: A QUALITATIVE APPROACH

Business Management Review

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Title ACCOUNT RECEIVABLE MANAGEMENT PRACTICES OF SMEs IN TANZANIA: A QUALITATIVE APPROACH
 
Creator Richard, Evelyn; University of Dar es Salaam
Kabala, Benedicto; University of Dar es salaam
 
Description This paper focused on establishing how micro, small and medium enterprises (MSMEs) operating in Tanzania manage debtors. The study used an exploratory approach and was informed by the asymmetric information theory. Saturation point was reached in the fifteenth case. A content analysis was used for the data analysis. The findings show that MSMEs are aware of the importance of managing debtors; they use different means to screen prospective debtors and follow them so that they get paid on time. The same methods are used to monitor and control bad debts. Informal networking, calling debtors, and visiting their residences or workplaces are mostly used to reduce asymmetric information problems. The paper contributes to the theory by stressing the importance of searching for relevant information while managing debtors. The results further depict the formal credit risk management process and contribute to the literature on the actual methods used by MSMEs while managing debtors. Results suggest that less costly methods of monitoring debtors should be sought and used.
 
Publisher University of Dar es Salaam
 
Contributor
 
Date 2020-05-29
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Peer-reviewed Article
 
Format application/pdf
 
Identifier https://journals.udsm.ac.tz/index.php/bmr/article/view/3336
 
Source Business Management Review; Vol 22, No 2 (2019); 51-66
2546-213X
0856-2253
 
Language eng
 
Relation https://journals.udsm.ac.tz/index.php/bmr/article/view/3336/3230
 
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