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The Factors Affecting Supplier Relationship Management in the Food Manufacturing Small and Medium Enterprises (SMEs) in Dar es Salaam Tanzania

American International Journal of Business and Management Studies

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Title The Factors Affecting Supplier Relationship Management in the Food Manufacturing Small and Medium Enterprises (SMEs) in Dar es Salaam Tanzania
 
Creator Nkwabi, Jesca Mhoja
Fallon, Julia
 
Description The Tanzanian food industry is one of the most critical sectors in the country. Small and medium enterprises (SMEs) are the largest processors of food. Although SMEs mostly deal with processing food, they still face challenges, especially with their suppliers. Though previous researchers have investigated partnership issues in SMEs, little has been reported on the factors that impact the supplier relationships found in food manufacturing SMEs. This study employed a qualitative design where semi-structured interviews with 13 experts were conducted to identify the factors that impede SRM in Dar es Salaam. The findings reveal that poor relationship management, poor storage facilities, poor transportation and inadequate production capacities are the main challenges affecting SRM within these firms. To overcome these challenges, it has been recommended to improve the supplier relationships through being transparent, fostering trust and sharing quality information with the suppliers on time. Furthermore, investment in technology has been recommended to reduce costs and to enhance the information sharing between suppliers and SMEs. Government support is required with regard to financial aid and the improvement in the infrastructure to facilitate the easier flow of goods from SMEs to the customers.
 
Publisher American Center of Science and Education
 
Date 2020-04-23
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
 
Format application/pdf
 
Identifier http://www.acseusa.org/journal/index.php/aijbms/article/view/158
10.46545/aijbms.v2i1.158
 
Source American International Journal of Business and Management Studies; Vol 2 No 1 (2020); 25-34
2641-4953
2641-4937
 
Language eng
 
Relation http://www.acseusa.org/journal/index.php/aijbms/article/view/158/205
 
Rights Copyright (c) 2020 Jesca Mhoja Nkwabi, Julia Fallon
http://creativecommons.org/licenses/by/4.0