Record Details

The Business Impact of Learning: A Healthcare Case Study

Journal of Applied Business and Economics

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Field Value
 
Title The Business Impact of Learning: A Healthcare Case Study
 
Creator Battista, Alexis
Rooij, Shahron Williams van
 
Description Using an embedded, single-case study, this paper explores learning opportunities in a worksite healthcare services firm and how the business impact of employee learning is measured. We applied grounded theory analytical procedures, with an eye to developing a theoretical model of the impact measurement process. The resulting model illustrates how practical issues created a fixed focus on clinical and regulatory requirements, inhibiting consensus about what constitutes learning impact measurement and the extent to which non-technical learning is valued in identifying employees for development and advancement. Lastly, we discuss implications for decision-makers in similar organizations.
 
Publisher North American Business Press
 
Date 2018-05-01
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
 
Format application/pdf
 
Identifier https://articlegateway.com/index.php/JABE/article/view/319
10.33423/jabe.v20i1.319
 
Source Journal of Applied Business and Economics; Vol 20 No 1 (2018)
1499-691X
10.33423/jabe.v20i1
 
Language eng
 
Relation https://articlegateway.com/index.php/JABE/article/view/319/280
 
Rights Copyright (c) 2018 Journal of Applied Business and Economics