The Business Impact of Learning: A Healthcare Case Study
Journal of Applied Business and Economics
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Title |
The Business Impact of Learning: A Healthcare Case Study
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Creator |
Battista, Alexis
Rooij, Shahron Williams van |
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Description |
Using an embedded, single-case study, this paper explores learning opportunities in a worksite healthcare services firm and how the business impact of employee learning is measured. We applied grounded theory analytical procedures, with an eye to developing a theoretical model of the impact measurement process. The resulting model illustrates how practical issues created a fixed focus on clinical and regulatory requirements, inhibiting consensus about what constitutes learning impact measurement and the extent to which non-technical learning is valued in identifying employees for development and advancement. Lastly, we discuss implications for decision-makers in similar organizations.
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Publisher |
North American Business Press
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Date |
2018-05-01
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Type |
info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion |
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Format |
application/pdf
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Identifier |
https://articlegateway.com/index.php/JABE/article/view/319
10.33423/jabe.v20i1.319 |
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Source |
Journal of Applied Business and Economics; Vol 20 No 1 (2018)
1499-691X 10.33423/jabe.v20i1 |
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Language |
eng
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Relation |
https://articlegateway.com/index.php/JABE/article/view/319/280
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Rights |
Copyright (c) 2018 Journal of Applied Business and Economics
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