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Media Bias and the Role of User Generated Contents in Crisis Management: a Case-Study about the Communication of the Hungarian Police Forces after 2016 Budapest Explosion

Corvinus Journal of Sociology and Social Policy

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Title Media Bias and the Role of User Generated Contents in Crisis Management: a Case-Study about the Communication of the Hungarian Police Forces after 2016 Budapest Explosion
 
Creator Pintér, Dániel Gergő
 
Subject Management, Communication, Sociology
crisis communication, bombing, information society, public relations, management, holding statement, image restoration
 
Description The 2016 Budapest explosion occurred on 24 September 2016 when a young man detonated a nail bomb to kill two patrolling police officers. This case-study analyses the official communication of the Hungarian Police Forces focusing on the elapsed time until their first official reaction. I argue that the first 24 hours after the detonation are the most crucial, so working with speed and efficiency is important. I claim that the successful crisis management process takes not only the bias of mass media into consideration, but the influence of user generated contents and conspiracy theories as well. The application of a holding statement, designed to help controlling the message the public will hear immediately following an incident, is also essential.
 
Publisher Doctoral School of Sociology, Corvinus University Budapest
 
Contributor —
 
Date 2018-06-21
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
—
 
Format application/pdf
 
Identifier http://cjssp.uni-corvinus.hu/index.php/cjssp/article/view/238
10.14267/CJSSP.2018.1.05
 
Source Corvinus Journal of Sociology and Social Policy; Vol 9, No 1 (2018)
2062-087X
2061-5558
 
Language eng
 
Relation http://cjssp.uni-corvinus.hu/index.php/cjssp/article/view/238/pdf
 
Rights Copyright (c) 2018 Corvinus Journal of Sociology and Social Policy