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Factors that Hinder Students Benefitting from Videoconference Broadcast Services

Mediterranean Journal of Social Sciences

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Title Factors that Hinder Students Benefitting from Videoconference Broadcast Services
 
Creator Molepo, Lesiba; Tuition and Facilitation of Learning,
Mothudi, Hector; Tuition and Facilitation of Learning,
 
Description Unisa has over the years introduced videoconference discussion classes to support its students. However, there has been poor attendance of such classes by the students in Ekurhuleni regional service centre. A quantitative research through surveys was conducted with 88 students whose modules were offered via videoconference broadcast at Unisa’s Ekurhuleni regional service centre during the first semester of 2012. The purpose of the study was to investigate the factors that hinder students from benefitting from videoconference broadcast services. It was found that many students did not attend these classes mainly because they did not receive notification about such classes. Some of those who received notification could not attend due to various reasons. The researchers found that there are three main factors that hinder students from benefitting from videoconference services - environmental, institutional and personal factors. It was found that there is not much Unisa can do about environmental factors. However, in order to mitigate institutional factors, the researchers recommend that Unisa introduce integrated and automated communication systems to inform students about videoconference discussion classes. Various technological software and adequate videoconference infrastructures are also recommended. With regard to personal factors, Unisa needs to increase students’ awareness and utilization of other services such as counselling which are aimed at helping them cope with their studies.
DOI: 10.5901/mjss.2014.v5n1p497
 
Publisher Mediterranean Journal of Social Sciences
 
Contributor —
 
Date 2014-01-05
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
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Format application/pdf
 
Identifier https://www.mcser.org/journal/index.php/mjss/article/view/1927
 
Source Mediterranean Journal of Social Sciences; Vol 5, No 1 (2014): January 2014; 497
 
Language eng
 
Relation https://www.mcser.org/journal/index.php/mjss/article/view/1927/1926
 
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