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Akuntabilitas BPJS Kesehatan Cabang Utama Yogyakarta Dalam Penanganan Klaim Asuransi Program Jaminan Kesehatan Nasional Januari – April 2014

Journal of Governance and Public Policy

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Title Akuntabilitas BPJS Kesehatan Cabang Utama Yogyakarta Dalam Penanganan Klaim Asuransi Program Jaminan Kesehatan Nasional Januari – April 2014
 
Creator Subardi, Eko; PNS TNI Angkatan Udara Republik Indonesia
Suranto, Suranto; Dosen Magister Ilmu Pemerintahan Uni-versitas Muhammadiyah Yogyakarta
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Subject Accountability; Healthcare and Social Security Agency; Public Health Assurances
 
Description Healthcare and Social Security Agency (BPJS) is a government program, that started on January 1,  2014. at the EarlyImplementation is not yet completed. and has shor tcomings, among others payment of  claims insurance JKN toGovernment’s Partner hospitals (BPJS). The aims of  this research was to describe Healthcare and Social SecurityAgency (BPJS) accountability in claims insurance handling and factors that influence, This study used descriptive andqualitative data, While the research analysis using the da ta analysis process based on the result of  in depth interviewand documents.. the result showed that accountability in claims insurance handling generally the result has beenaccountable (80,5 %) although several indicators to measure showed any discrepancy / not accountable. whenmeasured with indicator refers to a predetermined scheduler that is not accountable. The presence indicator adher-ence to rules and procedures have not been fully accountable. while ability indicator for do performance evaluationand Transparency Indicator in decision-making and to implement effecti veness and cost-eff iciency perf ormance of  itsduties has been accountable. Then, to determine the factor s that the effect of  accountability in claims insurancehandling used a variable factor of  service rules, factor of bureaucratic apparatus and factors of  priority interests andservice users. Application and implementation of  the third factor have relevance and has a causal impact that influ-ence the Healthcare and Social Security Agency (BPJS) in claims insurance handling.
 
Publisher Universitas Muhammadiyah Yogyakarta
 
Contributor
 
Date 2016-10-30
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Peer-reviewed Article
 
Format application/pdf
 
Identifier http://journal.umy.ac.id/index.php/GPP/article/view/2103
 
Source Journal of Governance and Public Policy; Vol 1, No 2: June 2014
2549-7669
2355-8695
 
Language eng
 
Relation http://journal.umy.ac.id/index.php/GPP/article/view/2103/2030
 
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