Since 2014
Improving a business: Case study of a front-line organization
Journal of Social and Administrative Sciences
View Archive Info| Field | Value | |
| Title |
Improving a business: Case study of a front-line organization
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| Creator |
IVANOV, Sergey; School of Business and Public Administration University of the District of Columbia Washington, DC, USA TURCIOS, Evelin; Department of Management School of Business and Public Administration University of the District of Columbia Washington DC, USA |
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| Subject |
Organizational Systems; W. Edwards Deming; Jerry B. Harvey; Organizational Improvement; Management Diseases.
A10; A13; A14. |
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| Description |
Abstract. This paper is a case-study of a retail business, located in the Washington DC metropolitan area, based on one of the authors work experiences. The authors apply Deming’s organizational theory, as well as Harvey’s, Ivanov’s, and several other theorists’ ideas to evaluate the organizational system and work processes of this corporation at the front-line. Based on this study, the authors develop several general recommendations to management that may apply to all organizations facing similar issues, and also hope this paper continues the theoretical development of systemic organizational principles.Keywords. Organizational systems, W. Edwards Deming, Jerry B. Harvey, Organizational improvement, Management diseases.JEL. A10, A13, A14.
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| Publisher |
Journal of Social and Administrative Sciences
Journal of Social and Administrative Sciences |
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| Contributor |
—
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| Date |
2018-12-30
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| Type |
info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion — |
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| Format |
application/pdf
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| Identifier |
http://www.kspjournals.org/index.php/JSAS/article/view/1811
10.1453/jsas.v5i4.1811 |
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| Source |
Journal of Social and Administrative Sciences; Vol 5, No 4 (2018): December; 263-267
Journal of Social and Administrative Sciences; Vol 5, No 4 (2018): December; 263-267 2149-0406 |
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| Language |
eng
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| Relation |
http://www.kspjournals.org/index.php/JSAS/article/view/1811/1779
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| Rights |
Copyright (c) 2019 Journal of Social and Administrative Sciences
http://creativecommons.org/licenses/by-nc/4.0 |
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