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Cynicism as Mediating Variable Between Leadership Support and Emotional Burnout: Administrative Support Staff in Turkish Universities
Transylvanian Review of Administrative Sciences
View Archive Info| Field | Value | |
| Title |
Cynicism as Mediating Variable Between Leadership Support and Emotional Burnout: Administrative Support Staff in Turkish Universities
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| Creator |
AKBAŞ, Türkmen Taşer; Assistant professor, PhD, Department of Labour Economics and Industrial Relations, Faculty of Economics and Administrative Sciences, Pamukkale University, Denizli, Turkey DURAK, İbrahim; Associate professor, PhD, Department of Management, Faculty of Economics and Administrative Sciences, Pamukkale University, Denizli, Turkey ÇETIN, Aysun; Associate professor, PhD, Department of Management, Faculty of Economics and Administrative Sciences, Ondokuz Mayis University, Atakum-Samsun, Turkey KARKIN, Naci; Associate professor, PhD, Department of Political Science and Public Administration, Faculty of Economics and Administrative Sciences, Pamukkale University, Denizli, Turkey Visiting Scholar, Department of Engineering, Systems and Services, Faculty of Technology, Policy and Management, Delft University of Technology, Delft, The Netherlands |
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| Subject |
universities, administrative employees, organizational cynicism, leadership support, emotional burnout.
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| Description |
Studies in management and organization scholarship prefer to focus on personnel who constitute the core in institutions having bilateral employee status, academicians in the case of our research. Yet, organizational issues pertaining to administrative employees, as support personnel, seem understudied in the literature. Thus, in this study, we focus on issues experienced by administrative employees in Turkish universities. We have employed leader-member exchange theory as theoretical background, and conducted a fi eld research through a questionnaire form to test the model. Organizational cynicism, emotional burnout and leadership support constitute the main dimensions of the research theme. We argue that leadership support affects emotional burnout through organizational cynicism. Analysis shows that administrative support personnel in universities suffer from emotional burnout, mainly sourcing from organizational cynicism on which leadership support is highly infl uential. Thus superiors in bilateral institutions are expected to support administrative employees to eliminate cynicism, otherwise they are in danger of emotional burnout.
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| Publisher |
Babes Bolyai University
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| Contributor |
—
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| Date |
2018-02-28
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| Type |
info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion Peer-reviewed Article |
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| Format |
application/pdf
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| Identifier |
http://rtsa.ro/tras/index.php/tras/article/view/546
10.24193/tras.53E.1 |
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| Source |
Transylvanian Review of Administrative Sciences; 2018: Issue No. 53 E/February; 5-21
1842-2845 10.24193/tras.53E |
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| Language |
eng
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| Relation |
http://rtsa.ro/tras/index.php/tras/article/view/546/535
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| Rights |
Copyright (c) 2018 Transylvanian Review of Administrative Sciences
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