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Acceptance of Smartphone in Enhancing Patient-Caregivers Relationship

Journal of Technology Management & Innovation

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Field Value
 
Title Acceptance of Smartphone in Enhancing Patient-Caregivers Relationship
 
Creator Wan Ismail, Wan Khairuzzaman
Chan, Paul Hong Kit
Buhari, Nora
Muzaini, Azlina
 
Subject healthcare provider; patient-caregiver relation; smartphones; mobile communication technology
 
Description Patients may take more initiative to give more attention to their health as well as foster closer relationship with the caregivers and this has been made possible through smartphone. This paper investigates the perceived usefulness of smartphone among healthcare personnel in a private hospital setting. The study has identified elements which have had impact on individual decision to use smartphones using Technology Acceptance Model (TAM). Questionnaires were distributed to 57 respondents including medical doctors, nurses and head of department of a hospital. The analysis shows that the younger generations were more ‘trendy’ in owning a Smartphone. The study indicates that females reported better acceptance of smartphone use in their works. Healthcare industry will be more patient-centric instead of doctor-centric, hence, it is important for healthcare providers to provide services in line with the customers’ requirement without jeopardizing patient safety and lives.
 
Publisher Facultad de Economía y Negocios, Universidad Alberto Hurtado
 
Contributor Ministry of Health Malaysia, KPJ Hospital Bhd
 
Date 2012-09-19
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Artículo revisado por pares
 
Format application/pdf
 
Identifier http://www.jotmi.org/index.php/GT/article/view/art267
10.4067/S0718-27242012000300007
 
Source Journal of Technology Management & Innovation; Vol 7, No 3 (2012); 71-79
Journal of Technology Management & Innovation; Vol 7, No 3 (2012); 71-79
0718-2724
 
Language eng
 
Relation http://www.jotmi.org/index.php/GT/article/view/art267/707
 
Rights Copyright (c) 2012 Journal of Technology Management & Innovation
http://creativecommons.org/licenses/by/4.0