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Indian IT service industry as a socio-technical transition: A multi-level perspective analysis with case studies

Journal Transition Studies Review

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Field Value
 
Title Indian IT service industry as a socio-technical transition: A multi-level perspective analysis with case studies
 
Creator Kompella, Lakshminarayana
 
Subject —
IT-services; software development; software methodology; sociotechnical systems; innovation
M15; O31; O33
 
Description Indian IT-services companies did experience 10 times growth from the mid-1990s till 2005. Companies did achieve growth predominantly with an approach based on aggregation and arbitrage; however, from 2005 to 2015 the growth was different. Going forward, it is imperative to look beyond arbitrage and aggregation, one approach is an emphasis on organizational adaptations to manage in transitions.Transition literature has numerous instances explaining shifting of assemblies of sociotechnical systems with a heuristic and analytic view. To assist practitioners, the author extends it for IT-services with a case study from an Indian IT-services company. The current practices of arbitrage and aggregation approaches provide only incremental innovations and are insufficient; the need is in developing adaptation-selection This requires using latest ICT-innovations and develop organizational capabilities that promote knowledge management and foster collaboration both at intra- and interorganizational levels. The capabilities that promote knowledge management and collaboration assist in developing an innovative culture within the organization, thereby, enable other entities in the environment to coevolve.
 
Publisher Journal Transition Studies Review
 
Contributor —
 
Date 2018-10-18
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
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Format application/pdf
 
Identifier http://transitionacademiapress.org/jtsr/article/view/225
10.14665/1614-4007-25-2-002
 
Source Journal Transition Studies Review; Vol 25, No 2 (2018); 13-35
1614-4015
1614-4007
 
Language eng
 
Relation http://transitionacademiapress.org/jtsr/article/view/225/146
 
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