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A STUDY ON AWARENESS OF E-GOVERNANCE SERVICES PROVIDED THROUGH AKSHAYA CENTRES IN KERALA WITH SPECIAL REFERENCE TO MALAPPURAM DISTRICT

Journal of Research in Commerce & Management

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Title A STUDY ON AWARENESS OF E-GOVERNANCE SERVICES PROVIDED THROUGH AKSHAYA CENTRES IN KERALA WITH SPECIAL REFERENCE TO MALAPPURAM DISTRICT
 
Creator P., Nissar
C., Dr. Yakoob
 
Subject E-Governance; Common Service Centre; Akshaya Centre
 
Description ICT can be used by government agencies to transform relations with citizens and businesses. In India, as in much of the developing world, it is not uncommon for rural villagers to travel long distances to government district headquarters in order to submit applications, meet officials, obtain copies of public records, or seek information regarding various services. This involves the loss of a day’s income as well as the cost of transportation. Once at the government office, the relevant official, record, or information could be unavailable, forcing repeated visits and additional expenses. In effect, government officials working with paper records enjoy a monopoly over information and records.Villagers may also face discomfort, harassment, and corruption on the part of public officials and are often given incorrect information about government programs and services. With ICT, it is possible to locate service centers that provide documents, land records and other public services physically closer to citizens. Such centers may consist of an unattended kiosk in a government agency, or a service kiosk located close to the client. Potential benefits include increased transparency, less corruption, better delivery of government services and greater government responsiveness. The study aims at analysing the awareness and acceptance of e-governance provided through Akshaya centre in Kerala.
 
Publisher Abhinav-National Monthly Refereed Journal Of Research In Commerce & Management (Online ISSN 2277-1166)
 
Contributor —
 
Date 2014-08-21
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Peer-reviewed Article
 
Format application/pdf
 
Identifier http://abhinavjournal.com/journal/index.php/ISSN-2277-1166/article/view/371
 
Source Abhinav-National Monthly Refereed Journal Of Research In Commerce & Management (Online ISSN 2277-1166); Vol 3, No 8 (2014): Abhinav-National Monthly Refereed Journal Of Research In Commerce & Management (Online ISSN 2277-1166); 1-7
2277-1166
 
Language eng
 
Relation http://abhinavjournal.com/journal/index.php/ISSN-2277-1166/article/view/371/pdf_80
 
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