Record Details

The Role of Leadership Style of Head of Ward, Electronic Documenting, and Nurses' Performance in Service Innovation in Meuraxa Hospital

South East Asian Journal of Management

View Archive Info
 
 
Field Value
 
Title The Role of Leadership Style of Head of Ward, Electronic Documenting, and Nurses' Performance in Service Innovation in Meuraxa Hospital
 
Creator Halimatussakdiah Basyah; Doctoral Program in Management,
Universitas Syiah Kuala
Abdul Rahman Lubis; Universitas Syiah Kuala
Mukhlis Yunus; Universitas Syiah Kuala
Nurdasila Darsono; Universitas Syiah Kuala
 
Subject Human Resources
Leadership style; Documentation; Electronic; Nurse; Innovation
 
Description Between 74 and 85% of health documentation in advanced countries is conducted by internet, and 80% of customers use those data to seek information related to health service. The research reported in the present paper is aimed at finding out the influence of leadership style of head of ward, electronic documenting, and nurse performance on service innovation in Meuraxa Hospital in 2017. This study is a cross-sectional; survey of 100 nurses at Meuraxa Hospital who were doing electronic documentation. Structural equation modelling (SEM) showed that the respondents' perception of the leadership style of the head of the ward is agree and strongly agree where the average is 4.22. The respondents' perception on the use of electronic documentation is agree and strongly agree where the average index is 4.20; and most of respondents' perception on the innovation on nursing service is agree and strongly agree where the average index is 4.23. All the indices are in the cutoff value range. The result of this study shows a positive correlation: there is an influence of head of ward leadership style on the performance of nurse; the electronic documentation has an effect on the performance of the nurses; the performance of nurses has an effect on the innovation of nursing service; The leadership style of head of ward affects the innovation of nursing service. the electronic documentation can influence the improvement of nursing service innovation. There is an indirect influence of head of ward leadership style, electronic documentation, nurse perfomance on nursing on service innovation through nurse performance. The alternative hypotheses are accepted and fit model test is good. It is hoped that all head of wards and nurses can improve their service by doing documentation comprehensively.
 
Publisher Department of Management, Faculty of Economics and Business, Universitas Indonesia
 
Contributor —
 
Date 2018-04-30
 
Type Peer-reviewed Article
Survey
 
Format application/pdf
 
Identifier http://journal.ui.ac.id/index.php/tseajm/article/view/9451
 
Source The South East Asian Journal of Management; Vol 12, No 1 (2018): April 2018
 
Language en
 
Coverage South East Asia
—
—
 
Rights Journal Publishing Agreement (JPA)The South East Asian Journal of Management (SEAM)The South East Asian Journal of Management (SEAM) reserves all rights to the published scientific manuscript. Please read this form carefully and sign it if you agree to its terms as your written acceptance of this JPA is required before your article can be published. Please return the signed JPA via email to seam@ui.ac.id.Authorship CriteriaAs the corresponding author, I declare on behalf of myself and my-coauthors that:1. The article is an original work and does not involve fraud, fabrication, or plagiarism.2. The article has not been published previously and is not currently under consideration for publication elsewhere. If accepted by the SEAM, the article will not be submitted for publication to any other journal.3. The article contains no defamatory or unlawful statements and does not contain any materials that infringe upon individual privacy, proprietary rights, or any statutory copyright.4. We have obtained written permission from owners for any excerpts from copyrighted works that are included and have credited the sources from where they were obtained.5. All authors have made significant contributions to the study including the conception and design of the article, the analysis of the data, and the writing of the manuscript.6. All authors have reviewed the manuscript, take responsibility for its content, and approve its publication.7. All authors are aware of and agree to the terms of this publishing agreement and I am signing on their behalf.Copyright Transfer AgreementI hereby assign and transfer to The South East Asian Journal of Management all exclusive rights of copyright ownership to the above work. This includes, but is not limited to, the right to publish, republish, derivate, distribute, transmit, sell, or otherwise use the work and other related material worldwide, in whole, or in part, in all languages, in electronic, printed, or any other forms of media, now known or hereafter developed and the right to authorize or license third parties to do any of the above. I understand that these exclusive rights will become the property of The South East Asian Journal of Management from the date the article is accepted for publication. I also understand that The South East Asian Journal of Management, as a copyright owner, has sole authority to license and permit reproductions of the article. I understand that, except for copyright, other proprietary rights related to the work (e.g. patents or other rights to any process or procedure) shall be retained by the authors. To reproduce any text, figures, tables, or illustrations from this article in the future works of their own, the authors must obtain written permission from The South East Asian Journal of Management; such permission cannot be unreasonably withheld by The South East Asian Journal of Management.Conflict of Interest DisclosureI confirm that all funding sources that supported the work and all institutions and people who contributed to the work, but do not meet the criteria for authors are acknowledged. I also confirm that all commercial affiliation, stock ownership, equity interests, or patent-licensing arrangements that could be considered to pose a financial conflict of interest in connection with the article have been disclosed.