Evaluating the implementation of quality management systems in supply networks in Brazil
Independent Journal of Management & Production
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Title |
Evaluating the implementation of quality management systems in supply networks in Brazil
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Creator |
Reis, João Gilberto Mendes dos
Costa Neto, Pedro Luiz de Oliveira Machado, Sivanilza Teixeira Oliveira, Rone Vieira |
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Subject |
Production Engineering; Agricultural Engineering; Business Administration
supply chain quality management; quality management systems; Brazilian companies |
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Description |
The development of relationships between organizations through Supply Chain Management, with a view to delivering products and services and consumers has led quality management to go beyond the boundaries of the individual firm and thus spread to the various network actors in which the organization is involved. This has been called Supply Chain Quality Management (SCQM) and consists in developing a quality policy applicable to the whole supply chain. Quality management systems have been successfully implemented within individual companies, but how has this actually affected suppliers, within SCM? This paper conducted a survey in thirteen companies operating in Brazil to assess the effectiveness of SCQM. The results show that companies are still very concerned about quality within their individual companies and ensuring quality from their suppliers still involves performance indicators and depends on the availability of suppliers for each item required.
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Publisher |
Instituto Federal de Educação, Ciência e Tecnologia de São Paulo (IFSP)
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Contributor |
—
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Date |
2014-05-01
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Type |
info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion — |
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Format |
application/pdf
text/html |
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Identifier |
http://www.ijmp.jor.br/index.php/ijmp/article/view/146
10.14807/ijmp.v5i2.146 |
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Source |
Independent Journal of Management & Production; Vol 5, No 2 (2014): Independent Journal of Management & Production; 314-330
2236-269X 2236-269X |
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Language |
eng
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Relation |
http://www.ijmp.jor.br/index.php/ijmp/article/view/146/103
http://www.ijmp.jor.br/index.php/ijmp/article/view/146/381 http://www.ijmp.jor.br/index.php/ijmp/article/downloadSuppFile/146/23 |
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