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Evaluating the implementation of quality management systems in supply networks in Brazil

Independent Journal of Management & Production

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Title Evaluating the implementation of quality management systems in supply networks in Brazil
 
Creator Reis, João Gilberto Mendes dos
Costa Neto, Pedro Luiz de Oliveira
Machado, Sivanilza Teixeira
Oliveira, Rone Vieira
 
Subject Production Engineering; Agricultural Engineering; Business Administration
supply chain quality management; quality management systems; Brazilian companies
 
Description The development of relationships between organizations through Supply Chain Management, with a view to delivering products and services and consumers has led quality management to go beyond the boundaries of the individual firm and thus spread to the various network actors in which the organization is involved. This has been called Supply Chain Quality Management (SCQM) and consists in developing a quality policy applicable to the whole supply chain. Quality management systems have been successfully implemented within individual companies, but how has this actually affected suppliers, within SCM? This paper conducted a survey in thirteen companies operating in Brazil to assess the effectiveness of SCQM. The results show that companies are still very concerned about quality within their individual companies and ensuring quality from their suppliers still involves performance indicators and depends on the availability of suppliers for each item required.
 
Publisher Instituto Federal de Educação, Ciência e Tecnologia de São Paulo (IFSP)
 
Contributor
 
Date 2014-05-01
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion

 
Format application/pdf
text/html
 
Identifier http://www.ijmp.jor.br/index.php/ijmp/article/view/146
10.14807/ijmp.v5i2.146
 
Source Independent Journal of Management & Production; Vol 5, No 2 (2014): Independent Journal of Management & Production; 314-330
2236-269X
2236-269X
 
Language eng
 
Relation http://www.ijmp.jor.br/index.php/ijmp/article/view/146/103
http://www.ijmp.jor.br/index.php/ijmp/article/view/146/381
http://www.ijmp.jor.br/index.php/ijmp/article/downloadSuppFile/146/23