Record Details

Impacts of Robotic Process Automation on Global Accounting Services

Asian Journal of Accounting and Governance

View Archive Info
 
 
Field Value
 
Title Impacts of Robotic Process Automation on Global Accounting Services
 
Creator Fernandez, Dahlia
Aman, Aini
 
Subject Robotic Process; Automation; Global Business Services; Institutional Logic; Accounting Services
 
Description The aim of this study is to understand the impact of Robotic Process Automation (RPA) on Global Accounting Services (GAS) using the institutional logic lens. This study uses an in-depth case study approach in one of the largest global business services firm that provides global accounting services. The result of the study showed that RPA technology has significant impacts on individual and organization resulted in the change and reduction of work, thus reducing the number of employees. Nevertheless, the introduction of new technology in the organization creates unnecessary competition between humans and robots. Although the RPA technology could solve issues involving humans such as disciplinary problems, employee productivity, and human resource shortages, high level of works such as analytical aspect could not be completely replaced by robots and can only be done by humans. 
 
Publisher Penerbit UKM
 
Contributor —
 
Date 2018-05-07
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Peer-reviewed Article
 
Format application/pdf
 
Identifier http://ejournal.ukm.my/ajac/article/view/25271
 
Source Asian Journal of Accounting and Governance; Vol 9 (2018)
2180-3838
 
Language eng
 
Relation http://ejournal.ukm.my/ajac/article/view/25271/7778
 
Rights Copyright (c) 2018 Asian Journal of Accounting and Governance