Since 2014
Reducing the Effect of Bureaucratization on Business Licensing Service in Indonesia
Asian Review of Public Administration
View Archive Info| Field | Value | |
| Title |
Reducing the Effect of Bureaucratization on Business Licensing Service in Indonesia
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| Creator |
Syafiq, Muhammad; National Institute of Public Administration
Sabda Auliya, Naufal; National Institute of Public Administration |
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| Subject |
bureaucracy, business licensing service, public management reform
public administration |
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| Description |
Excessive bureaucracy has caused some bureaucratic pathologies that have impacted on the low performance of licensing services to start a business in Indonesia. The purpose of this study is to identify and analyze the problems in the business licensing process for starting a business, the barriers to simplify the process in business licensing service for starting business, and the strategy to optimize the business licensing process. Mixed methods of a qualitative nature have been used. Data shows that the problems in the business licensing process for starting a business are the number of required documents, the number of agencies involved, the emergence of unofficial fees, and the length of time. The barriers to simplifying the licensing process for starting a business are insufficient delegation of authority, lack of professional human resources, overlapping rules, less than optimal utilization of IT, and non-centralized population data. Some strategies that can be used in optimizing the simplification process of licensing service are synchronizing policies and regulations, delegating authority, optimizing the utilization of IT and capacity building of HR.
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| Publisher |
Eastern Regional Organization for Public Administration (EROPA)
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| Contributor |
—
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| Date |
2018-06-27
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| Type |
info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion — — |
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| Format |
application/pdf
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| Identifier |
http://journals.sfu.ca/arpa/index.php/arpa/article/view/70
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| Source |
Asian Review of Public Administration; Vol 28, No 1-2 (2017): Diverse Challenges and Flexible Responses; 22-37
2094-408X 2094-408X |
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| Language |
eng
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| Relation |
http://journals.sfu.ca/arpa/index.php/arpa/article/view/70/60
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| Coverage |
Asia Pacific region, Indonesia
21st century — |
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| Rights |
Copyright (c) 2018 Muhammad Syafiq, Naufal Sabda Auliya
http://creativecommons.org/licenses/by-nd/4.0 |
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