Record Details

PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN NASABAH INDUSTRI PERBANKAN SYARIAH DI KOTA PEKANBARU

Maqdis: Jurnal Kajian Ekonomi Islam

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Field Value
 
Title PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN NASABAH INDUSTRI PERBANKAN SYARIAH DI KOTA PEKANBARU
 
Creator WAHAB, WIRDAYANI
 
Subject Management
Customer Satisfaction, Islamic Bank, Service Quality
 
Description The research theme is the concept of business According to Islamic economics. The purpose of research is to see the effect of service quality on customer satisfaction Islamic banks. The study was conducted in the city of Pekanbaru. Samples are as many as 200 customers. Research using multiple linear regression. The study found there is significant influence between service quality and satisfaction.
 
Publisher Universitas Islam Negeri Imam Bonjol Padang
 
Contributor
 
Date 2017-06-01
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Peer-reviewed Article
Literary Analysis; Survey/Interview
 
Format application/pdf
 
Identifier http://journal.febi.uinib.ac.id/index.php/maqdis/article/view/78
10.15548/maqdis.v2i1.78
 
Source Maqdis : Jurnal Kajian Ekonomi Islam; Vol 2, No 1 (2017): Januari - Juni 2017; 51-66
2528-5661
2528-5645
 
Language ind
 
Relation http://journal.febi.uinib.ac.id/index.php/maqdis/article/view/78/90
http://journal.febi.uinib.ac.id/index.php/maqdis/article/downloadSuppFile/78/84
 
Rights Copyright (c) 2017 Maqdis : Jurnal Kajian Ekonomi Islam
http://creativecommons.org/licenses/by-nc-sa/4.0