Internal Customer Satisfaction In Micro Small And Medium Enterprises (MSME): An Empirical Study
Adhyayan: A Journal of Management Sciences
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Title |
Internal Customer Satisfaction In Micro Small And Medium Enterprises (MSME): An Empirical Study
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Creator |
Rai, Dr Alok Kumar
Pareek, Ms Vandana Yadav, Mr. Manish |
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Subject |
SPACE
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Description |
There is hardly any organization today that would disagree with the notion that people are the indispensable asset of any organization which endows it with significant competitive advantage. Internal Customer satisfaction is an assessment of how contended the worker is with his job or work environment. Happy and satisfied workers are likely to produce more, take less leaves, and stay loyal to the company. The importance of human capital in MSMEs has been posited by anumber of authors. This paper explores the various facets of employee satisfaction in MSMSE's of Varanasi.
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Publisher |
School of Management Sciences
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Date |
2016-05-17
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Type |
info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion Peer-reviewed Article |
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Format |
application/pdf
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Identifier |
https://www.myresearchjournals.com/index.php/ADHYAYAN/article/view/4079
10.21567/adhyayan.v1i2.10226 |
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Source |
Adhyayan: A Journal of Management Sciences; Vol 1, No 2 (2011)
2455-8656 2249-1066 |
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Language |
eng
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Relation |
https://www.myresearchjournals.com/index.php/ADHYAYAN/article/view/4079/3816
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