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Evaluation of critical success factors through the use of mind map in the logistic process of a customs clearance commissioner in a brazilian company

Independent Journal of Management & Production

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Title Evaluation of critical success factors through the use of mind map in the logistic process of a customs clearance commissioner in a brazilian company
 
Creator Santos, Jadir Perpétuo dos
Silva, Iris Bento da
Oliveira Neto, Geraldo Cardoso de
Lima Junior, Orlando Fontes
Nunes, André Jacinto
 
Subject —
Project management; Mind Map; Customs Clearance Commissioner; Logistics process.
 
Description The objective of this work is to present, by the means of Mind Map, the critical success factors of the project developed by a Customs Clearance Commissioner. The research methodology used is exploratory, through interviews, based on the Delphi technique to obtain consensus, combined with the exploratory-descriptive analysis of a case study. The case study was observed in an unsystematic way, with an unstructured questionnaire. The conclusions presented here reveal two critical success factors in the import of parts and pieces, that are compounds of machines and industrial equipment, showing that the Mind Map is an innovative application for managing logistics projects, enabling better visualization of critical points, which brings improvements in the planning of activities for areas of knowledge, applied to the deployment project developed by the Customs Clearance Commissioner.
 
Publisher Independent
 
Contributor —
 
Date 2015-06-01
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
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Format application/pdf
text/html
 
Identifier http://www.ijmp.jor.br/index.php/ijmp/article/view/279
10.14807/ijmp.v6i2.279
 
Source Independent Journal of Management & Production; Vol 6, No 2 (2015): Independent Journal of Management & Production; 299-326
2236-269X
 
Language eng
 
Relation http://www.ijmp.jor.br/index.php/ijmp/article/view/279/225
http://www.ijmp.jor.br/index.php/ijmp/article/view/279/445
http://www.ijmp.jor.br/index.php/ijmp/article/downloadSuppFile/279/86