The effect of uncertainty and cooperative behavior on operational performance: Evidence from Brazilian firms
Journal of Operations and Supply Chain Management
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Title |
The effect of uncertainty and cooperative behavior on operational performance: Evidence from Brazilian firms
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Creator |
Brito, Eliane Pereira Zamith; FUNDAÇÃO GETÚLIO VARGAS - EAESP
Sambiase, Marta Fabiano; UNIVERSIDADE PRESBITERIANA MACKENZIE Ferreira, Fernando Coelho Martins; FUNDAÇÃO GETÚLIO VARGAS - EAESP da Silva, Adilson Aderito; UNIVERSIDADE PRESBITERIANA MACKENZIE |
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Subject |
Uncertainty; cooperative behavior; cooperation; operational performance; Brazilian firms
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Description |
This study aims to examine the effect of managers’ uncertainty on cooperative behavior in interorganizational relationships, and how this affects operational performance. We conducted a survey with 225 Brazilian managers, and analyzed data using confirmatory factor analysis and structural equation modelling. Results present: a) a negative influence of uncertainty of state on operational performance; b) a positive influence of uncertainty of effect on uncertainty of response; c) a significant influence of uncertainty of response on cooperative behavior; and d) a positive influence of cooperative behavior on performance. The results indicated that cooperation and uncertainty accounted for 18.8% of the variability of operational performance. Considering the uncertainty that plagues Latin societies, this study can help to create more efficient ways to deal with the phenomenon. Rather than turning a blind eye to uncertainty, our study underscores it and treats it like another business environment issue.
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Publisher |
FGV EAESP
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Contributor |
—
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Date |
2017-12-15
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Type |
info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion — |
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Format |
application/pdf
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Identifier |
http://bibliotecadigital.fgv.br/ojs/index.php/joscm/article/view/72169
10.12660/joscmv10n2p71-84 |
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Source |
Journal of Operations and Supply Chain Management; Vol 10, No 2 (2017): July - December; 71-84
Journal of Operations and Supply Chain Management; Vol 10, No 2 (2017): July - December; 71-84 1984-3046 |
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Language |
eng
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Relation |
http://bibliotecadigital.fgv.br/ojs/index.php/joscm/article/view/72169/pdf_43
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Rights |
Copyright (c) 2017 Journal of Operations and Supply Chain Management
http://creativecommons.org/licenses/by/4.0 |
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