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The effect of uncertainty and cooperative behavior on operational performance: Evidence from Brazilian firms

Journal of Operations and Supply Chain Management

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Title The effect of uncertainty and cooperative behavior on operational performance: Evidence from Brazilian firms
 
Creator Brito, Eliane Pereira Zamith; FUNDAÇÃO GETÚLIO VARGAS - EAESP
Sambiase, Marta Fabiano; UNIVERSIDADE PRESBITERIANA MACKENZIE
Ferreira, Fernando Coelho Martins; FUNDAÇÃO GETÚLIO VARGAS - EAESP
da Silva, Adilson Aderito; UNIVERSIDADE PRESBITERIANA MACKENZIE
 
Subject Uncertainty; cooperative behavior; cooperation; operational performance; Brazilian firms
 
Description This study aims to examine the effect of managers’ uncertainty on cooperative behavior in interorganizational relationships, and how this affects operational performance.  We conducted a survey with 225 Brazilian managers, and analyzed data using confirmatory factor analysis and structural equation modelling. Results present: a) a negative influence of uncertainty of state on operational performance; b) a positive influence of uncertainty of effect on uncertainty of response; c) a significant influence of uncertainty of response on cooperative behavior; and d) a positive influence of cooperative behavior on performance. The results indicated that cooperation and uncertainty accounted for 18.8% of the variability of operational performance. Considering the uncertainty that plagues Latin societies, this study can help to create more efficient ways to deal with the phenomenon. Rather than turning a blind eye to uncertainty, our study underscores it and treats it like another business environment issue. 
 
Publisher FGV EAESP
 
Contributor
 
Date 2017-12-15
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion

 
Format application/pdf
 
Identifier http://bibliotecadigital.fgv.br/ojs/index.php/joscm/article/view/72169
10.12660/joscmv10n2p71-84
 
Source Journal of Operations and Supply Chain Management; Vol 10, No 2 (2017): July - December; 71-84
Journal of Operations and Supply Chain Management; Vol 10, No 2 (2017): July - December; 71-84
1984-3046
 
Language eng
 
Relation http://bibliotecadigital.fgv.br/ojs/index.php/joscm/article/view/72169/pdf_43
 
Rights Copyright (c) 2017 Journal of Operations and Supply Chain Management
http://creativecommons.org/licenses/by/4.0