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The Impact Of Country Of Origin In Mobile Phone Choice Of Generation Y And Z

Journal of Management and Training for Industries

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Title The Impact Of Country Of Origin In Mobile Phone Choice Of Generation Y And Z
 
Creator Nagy, pp.16-29. Szabolcs; Marketing and Tourism Institute, Faculty of Economics, University of Miskolc
 
Subject
 
Description Mobile phones play a very important role in our life. Mobile phone sales have been soaring over the last decade due to the growing acceptance of technological innovations, especially by Generations Y and Z. Understanding the changing customer requirements is the key to success in the smartphone business. New, strong mobile phone brands can emerge if the voice of the customer has been heard. However, studies that investigate the mobile phone choice of young adults aged 18-25, the members of late Generation Y and early Generation Z, have been lacking. It is also known that the country of origin has serious impact on attitudes and purchase decisions. In order to investigate the role of the country of origin in mobile phone choice of the Generations Y and Z, an online questionnaire survey with 228 respondents was conducted in Hungary in 2016. Besides descriptive statistical methods, crosstabs, ANOVA and Pearson correlation were used to find out significant relationships. Factor analysis (Principal Component Analysis) was used for data reduction to create factor components. The findings of this exploratory study supported the idea that the country of origin plays a significant role in many respects of young adults’ mobile phone choice. Owners of mobile phones with different countries of origin attribute significantly different importance to product features including technical parameters, price, design, brand name, operating system, and memory size. The country of origin has a moderating effect on the price sensitivity of customers with varied net income levels. It was also found that frequent buyers of mobile phones, especially US brand owners, spend the most, significantly higher amount of money, for a new mobile phone.
 
Publisher The Institute of Industrial Applications Engineers, Japan
 
Contributor
 
Date 2017-10-01
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion

 
Format application/pdf
 
Identifier https://www2.ia-engineers.org/JMTI/index.php/jmti/article/view/422
 
Source Journal of Management and Training for Industries; Vol 4, No 2
Journal of Management and Training for Industries; Vol 4, No 2
2188-2274
2188-8728
 
Language eng
 
Relation https://www2.ia-engineers.org/JMTI/index.php/jmti/article/view/422/46
 
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