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Talent management: An empirical study of selected South African hotel groups

Southern African Business Review

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Field Value
 
Title Talent management: An empirical study of selected South African hotel groups
 
Creator Grobler, PA
Diedericks, H
 
Subject talent management, talent retention, talent development, talent deployment, human capital management, talent pools, talent value, competencies, skills, distinctive capabilities, competitive advantage, talent supply, talent demand, competency inventory
 
Description This article sheds light on the use of talent-management practices insome of the major hotel groups in South Africa. Growing numbersof organisations globally as well as in South Africa are embracingthe concept of talent management, as it has a major impact on thecompany’s competitive advantage. Results reported in the 2008Travel & Tourism Competitive Report issued by the World EconomicForum (WEF 2008) indicate that as far as the Human Resourcesdimension of companies in this industry in South Africa is concerned,they fare fairly poorly. As this industry is people intensive, a closer investigation of this aspect was necessary. The research was undertaken in a subcomponent of the tourist accommodation industry, namely hotels. A cluster of 14 hotel groups, representing 33 995 hotel rooms (approximately 77% of all the hotel rooms in South Africa) participated in the survey. Despite the negative finding of the WEF, the results indicate that the hotel groups to a large extent apply the principles underlying talent management within their companies. However, some problem areas do exist, and recommendations are made in this regard.
 
Publisher College of Economic and Management Sciences (UNISA)
 
Contributor —
 
Date 2012-05-11
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Peer-reviewed Article
 
Format application/pdf
 
Identifier https://www.ajol.info/index.php/sabr/article/view/76339
 
Source Southern African Business Review; Vol 13, No 3 (2009)
1998-8125
1561-896X
 
Language eng
 
Relation https://www.ajol.info/index.php/sabr/article/view/76339/66797
 
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