Record Details

A Case Study of Local E-Government Performance in South Korea: Do Leadership and Management for Results Matter?

International Public Management Review

View Archive Info
 
 
Field Value
 
Title A Case Study of Local E-Government Performance in South Korea: Do Leadership and Management for Results Matter?
 
Creator Kim, Soonhee
 
Description This study explores the influence of executive e-government leadership, management capacity, and management for results on employees’ perceptions of electronicgovernment performance in a local district in the Seoul Metropolitan Government, South Korea. The key finding from this study is that executive e-government leadership, management for results, IT capacity, and employee commitment are all important factors affecting employee perceptions of local e-government performance. The mayor’s e-government leadership in terms of communicating a clear vision for egovernment innovation and IT capacity are positively associated with employees’ perceptions of e-government service quality, transparency, and cost-efficiency. This study also found that employees’ identification commitment with the organization is positively associated with their perceptions of e-government service quality and transparency. Furthermore, the results of this study indicate that management for results is the most significant factor affecting the perceived performance of egovernment. Lessons and implications of this study for future studies of e-government performance are presented.
 
Publisher International Public Management Review
 
Contributor —
 
Date 2014-03-21
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Peer-reviewed Article
 
Format application/pdf
 
Identifier http://journals.sfu.ca/ipmr/index.php/ipmr/article/view/65
 
Source International Public Management Review; Vol 10, No 1 (2009); 170-199
1662-1387
 
Language eng
 
Relation http://journals.sfu.ca/ipmr/index.php/ipmr/article/view/65/65
 
Rights Authors who publish with this journal agree to the following terms:1. Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License that allows others to share the work for non-commercial use with an acknowledgement of the work's authorship and initial publication in this journal.2. Authors and IPMR are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository, distribute it via EBSCO, or publish it in a book), with an acknowledgement of its initial publication in this journal.