Record Details

Strategy, Performance Evaluation and Process Management in Higher Education Institutions

Independent Journal of Management & Production

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Field Value
 
Title Strategy, Performance Evaluation and Process Management in Higher Education Institutions
 
Creator da Silva, Sabrina Letícia Couto
Vieira, Letícia Canal
da Silva, Everson Pinto
 
Subject strategic planning; universities
complexity; universities; strategy; indicators; processes
 
Description The processes of Strategic Planning (SP), Performance Evaluation (PE) and Process Management (PM) for Higher Education Institutions (HEI) are considered more than ever, urgent and necessary, acting as the factors of motivation, awareness and exploratory data collection. The objective of this paper is to identify positive and negative aspects involved in realization of SP, PE and PM in HEI, through a literature review. The study was exploratory and descriptive, accomplished through a bibliographic review in online data bases. It was possible to identify that HEI are considered complex systems which results in implications on execution of the SP, PE and PM. Apart from that, it was identified barriers in the literature, being the main ones: decentralization, autonomy of departments, heterogeneity in the operation of departments, data stored in places that cannot be accessed by everybody, bureaucracy, resistance to change, dissociation between planning and management, lack of participation of university community in the process of planning. It was also found ways to overcome these barriers being the main ones: commitment of high management, clear strategy, wide communication and participation of all people involved.
 
Publisher Instituto Federal de Educação, Ciência e Tecnologia de São Paulo (IFSP)
 
Contributor —
 
Date 2017-06-01
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
—
 
Format application/pdf
text/html
 
Identifier http://www.ijmp.jor.br/index.php/ijmp/article/view/476
10.14807/ijmp.v8i2.476
 
Source Independent Journal of Management & Production; Vol 8, No 2 (2017): Independent Journal of Management & Production; 362-377
2236-269X
2236-269X
 
Language eng
 
Relation http://www.ijmp.jor.br/index.php/ijmp/article/view/476/660
http://www.ijmp.jor.br/index.php/ijmp/article/view/476/679
http://www.ijmp.jor.br/index.php/ijmp/article/downloadSuppFile/476/204
 
Rights Copyright (c) 2017 Sabrina Letícia Couto da Silva, Letícia Canal Vieira, Everson Pinto da Silva
http://creativecommons.org/licenses/by/4.0