Service innovation, perceived values, and post-purchase behavior
Turkish Economic Review
View Archive InfoField | Value | |
Title |
Service innovation, perceived values, and post-purchase behavior
|
|
Creator |
LIN, Tao-Hung; Doctoral candidate Zhongnan University of Economics and Law +86 27 8838 6114 |
|
Subject |
Service innovation; Value perception; Repurchase.
M30; M31; M32; L84. |
|
Description |
Abstract. In this conceptual paper, we argue that service innovation can generate positive impacts on post-purchase behavior only when customer’s perceived values of the product/service increases. That is, perceived value is a mediating, necessary condition for service innovation’s consequences in consumer behavior. Theoretical and practical implications are offered. Keywords. Service innovation, Value perception, Repurchase.JEL. M30, M31, M32, L84.
|
|
Publisher |
Turkish Economic Review
Turkish Economic Review |
|
Contributor |
—
|
|
Date |
2017-09-18
|
|
Type |
info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion — |
|
Format |
application/pdf
|
|
Identifier |
http://www.kspjournals.org/index.php/TER/article/view/1419
10.1453/ter.v4i3.1419 |
|
Source |
Turkish Economic Review; Vol 4, No 3 (2017): September; 301-307
Turkish Economic Review; Vol 4, No 3 (2017): September; 301-307 2149-0414 |
|
Language |
eng
|
|
Relation |
http://www.kspjournals.org/index.php/TER/article/view/1419/1456
http://www.kspjournals.org/index.php/TER/article/downloadSuppFile/1419/711 |
|
Rights |
Copyright (c) 2017 Turkish Economic Review
http://creativecommons.org/licenses/by-nc/4.0 |
|