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Taylorism and Operational Excellence Improving on the “One Best Way”

Journal of Leadership and Management

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Field Value
 
Title Taylorism and Operational Excellence Improving on the “One Best Way”
 
Creator Urick, Michael J.; Michael J. Urick, Ph.D., MBA, MS
Assistant Professor
Alex G. McKenna School of Business,
Economics, and Government,
Saint Vincent College, Latrobe, Pennsylvania, USA
e-mail: michael.urick@email.stvincent.edu
Adams, David E.; Alex G. McKenna School of Business, Economics, and Government,
Saint Vincent College, USA
Smith, Terrance; Alex G. McKenna School of Business, Economics, and Government,
Saint Vincent College, USA
 
Description Scientific Management (or Taylorism) has often received criticism because of its strict adherence to “the one best way.” However, some major components, such as standardization, are useful to continuous improvement initiatives in organizations as long as such initiatives also consider the “human elements” (i.e. employee involvement, social norms, culture, employee development, team cohesiveness, etc.) of work. This paper suggests the Operational Excellence management philosophy is an improvement on Taylor’s “one best way” by incorporating elements found from the Human Relations approach and considers that a more appropriate phrase would be “the one best way…for now” to allow for flexible standardization.Keywords: operational excellence, scientific management, taylorism, human relations
 
Publisher Journal of Leadership and Management
 
Contributor
 
Date 2017-06-30
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Peer-reviewed Article
 
Format application/pdf
 
Identifier http://leadership.net.pl/index.php/JLM/article/view/107
 
Source Journal of Leadership and Management; Vol 1, No 9-10 (2017): Journal of Leadership and Management
2391-6087
 
Language eng
 
Relation http://leadership.net.pl/index.php/JLM/article/view/107/72
 
Rights Copyright (c) 2017 Author & JLM
http://creativecommons.org/licenses/by-nc-sa/4.0