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The influences of perceived organizational slacks on firms’ satisfaction in industrial park service: Moderation effect of park attributes and administrative supports

Journal of Economics Bibliography

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Title The influences of perceived organizational slacks on firms’ satisfaction in industrial park service: Moderation effect of park attributes and administrative supports
 
Creator YANG, Min-Lang;

Director

Metal Industries Research & Development Centre

1001 Kaonan Highway, Nanzi District, Kaohsiung city (833), Taiwan


GONG, Rueywei;

Associate professor

Department of Tourism & Recreation and Office of Institutional Research & Management, Cheng Shiu University

No. 840, Chengcing Rd., Niaosong District, Kaohsiung city (833), Taiwan


CHEN, Shih-Ying;

Associate professor

Department of Food and Beverage Management& Office of Institutional Research and Management, Cheng Shiu University

No. 840, Chengcing Rd., Niaosong District, Kaohsiung city (833), Taiwan


TSAI, Fu-Sheng; Department of Business Administration & Office of Institutional Research and Management, Cheng Shiu University (833) NO. 840, Chengcing Rd., Niaosong District, Kaohsiung city, Taiwan, R.O.C. 886-7-7310606 mext. 5132
 
Subject Perceived organizational slacks; Service satisfaction; Park attributes and administrative supports.
M10; M11; M14.
 
Description Abstract. This study examines the effect of perceived organizational slack on firms’ satisfaction in services offered by industrial park. Survey questionnaires were collected from 131 firms located in various industrial parks in Taiwan. Results supports that, first, perceived organizational slack is negatively related to firms’ satisfaction in industrial park’s services. Moreover, the strengths of such negative relationships were differentiated due to the moderation effect of different park attributes and administrative supports. Policy and theoretical implications were discussed.Keywords. Perceived organizational slacks, Service satisfaction, Park attributes and administrative supports.JEL. M10, M11, M14.
 
Publisher Journal of Economics Bibliography
 
Contributor —
 
Date 2017-09-18
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Peer-reviewed Article
 
Format application/pdf
 
Identifier http://www.kspjournals.org/index.php/JEB/article/view/1409
10.1453/jeb.v4i3.1409
 
Source Journal of Economics Bibliography; Vol 4, No 3 (2017): September; 273-277
2149-2387
 
Language eng
 
Relation http://www.kspjournals.org/index.php/JEB/article/view/1409/1428
http://www.kspjournals.org/index.php/JEB/article/downloadSuppFile/1409/705
 
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http://creativecommons.org/licenses/by-nc/4.0