Record Details

Total Quality Management Enablers for SMEs: A Study of Malaysian Companies

GSTF Journal on Business Review

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Field Value
 
Title Total Quality Management Enablers for SMEs: A Study of Malaysian Companies
 
Creator Abdullah, Azizan
Zainal Abidin, Zanariah
 
Subject Enablers, Quality Assurance, SMEs, TQM
 
Description This study was designed to identify the enablersof successful TQM implementation by Malaysian SMEbusinesses. The study is importance due to the facts thatSMEs are left behind in TQM implementation as compareto large organizations. The survey questionnairedistributed to 500 Malaysian small businesses and 153responded which contribute to 30.6% response rate. Theaim of this survey was to gain a general understanding ofTQM implementation and to identify the enablers fromthe respective respondents. The study investigated andidentified the enablers of TQM implementation that arecontributing to the SMEs performance.
 
Publisher GSTF Journal on Business Review (GBR)
 
Contributor
 
Date 2012-10-01
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion

 
Format application/pdf
 
Identifier http://dl6.globalstf.org/index.php/gbr/article/view/1235
 
Source GSTF Journal on Business Review (GBR); Vol 2, No 2 (2012): Journal on Business Review (GBR)
ISSN: 2251-2888
2010-4804
 
Language eng
 
Relation http://dl6.globalstf.org/index.php/gbr/article/view/1235/1251
 
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