Establishment of Nonlife Insurance Business Navigation System A-NIBNS
International Journal of Management & Information Systems
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Title |
Establishment of Nonlife Insurance Business Navigation System A-NIBNS
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Creator |
Nakamura, Masahiro
Ishikawa, Akinori Amasaka, Kakuro |
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Subject |
Science; Engineering
Nonlife Insurance; Policyholder; A-NIBNS |
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Description |
In this study, the authors teamed up with nonlife insurance companies and agencies to create a business approach method that made it possible to reform insurance-related business activities from a policyholder perspective. A detailed operational method was then put together as A-NIPNS, or Amalabs Nonlife Insurance Business Navigation System. The system is comprised of four parts: (1) a networking system for sharing information within nonlife insurance companies and with agencies, (2) a customer handling evaluation system, (3) a business information sharing system used to link nonlife insurance companies and agencies, and (4) a complaint utilization system for policyholders. After putting together the system, the authors implemented a trial operation using Nonlife Insurance Company A and Nonlife Insurance Agency B in order to check its effectiveness.
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Publisher |
The Clute Institute
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Date |
2013-09-29
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Type |
info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion Peer-reviewed Article |
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Format |
application/pdf
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Identifier |
https://www.cluteinstitute.com/ojs/index.php/IJMIS/article/view/8100
10.19030/ijmis.v17i4.8100 |
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Source |
International Journal of Management & Information Systems (IJMIS); Vol 17 No 4 (2013); 241-250
2157-9628 1546-5748 10.19030/ijmis.v17i4 |
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Language |
eng
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Relation |
https://www.cluteinstitute.com/ojs/index.php/IJMIS/article/view/8100/8151
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