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Evaluation of Benchmarking Contribution to Overall Organization Development: Case of Bamburi Cement Limited Athi-River Branch
Social and Basic Sciences Research Review
View Archive Info| Field | Value | |
| Title |
Evaluation of Benchmarking Contribution to Overall Organization Development: Case of Bamburi Cement Limited Athi-River Branch
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| Creator |
M’itonga, Mutuiri Francis
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| Subject |
benchmarking, organisation development, performance,
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| Description |
This study sought to carry an evaluation of benchmarking contribution to overall organization development: case of Bamburi Cement Limited Athi-River Branch. Stratified Simple Random sampling technique was used to select respondents from Bamburi Cement Limited. Both descriptive and inferential statistics were applied and Statistics Package for Social Sciences (SPSS) for windows version 20.0 was used for analysis. The study noted that Benchmarking allows organizations to set realistic, rigorous new performance targets, and this process helps convince people of the credibility of these targets. It helps management to understand that there are other organizations that know and do job better than their own organization, thus the study concludes that Benchmarking had appositive impact on organization development in Bamburi cement limited. The study further found out the following; benchmarking is not new but a technique that has become popular in the cement industry in Kenya. Despite the fact that companies in Kenya have involved in both internal and external benchmarking practices, there has been lack of involvement of both internal and external benchmarking experts. Companies that implemented more of the benchmarking best practices were more likely to achieve improved organizational development.Based on the research findings, the research made the following recommendations; first, the benchmarking team should include a divergent set of views and experiences. Apart from the senior management, an effective team should incorporate the view of other employees especially from the benchmarking target area/department. Not involving employees during the process may not be a good idea. Ultimately, these employees will need the information to improve the process. Second, there is a need for training and skills development. It is also important to promote the fact that benchmarking can be used across all areas of an organization, is effective and can help improve performance. The management of Bamburi cement limited should enhance benchmarking levels in order to allow the organization to define specific gaps in performance and to select the processes to improve as these gaps provide objectives and action plans for improvement at all levels of organization and promote improved performance for individual and group participants.
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| Publisher |
Academy of Business & Scientific Research (ABSR)
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| Date |
2017-02-04
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| Type |
info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion Peer-reviewed Article |
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| Format |
application/pdf
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| Identifier |
http://absronline.org/journals/index.php/sbsrr/article/view/686
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| Source |
Social and Basic Sciences Research Review; Vol 5 No 1 (2017): January; 01-10
2313-6758 |
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| Language |
eng
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| Relation |
http://absronline.org/journals/index.php/sbsrr/article/view/686/707
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| Rights |
Copyright (c) 2017 Social and Basic Sciences Research Review
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