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The Antecedents and Consequences of Word of Mouth: A Meta-Analysis

Journal of Social and Administrative Sciences

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Field Value
 
Title The Antecedents and Consequences of Word of Mouth: A Meta-Analysis
 
Creator TSAI, Chen-Hung;

Associate professor

Department of Business Administration, Cheng Shiu University

No.840, Chengcing Rd., Niaosong Dist., Kaohsiung City 83347, Taiwan, R.O.C.


KUO, Chin-Chiung;

Lecturer, Department of Food and Beverage Management, Tzu Hui Institute of Technology and

Ph.D. student, College of Management, I-Shou University.

No.1, Sec. 1, Syuecheng Rd., Dashu District, Kaohsiung City 84001,Taiwan, R.O.C. Tel:886-7-6577711


TAN, Marianne J.E.;

Graduate student,

Graduate Institute of Management, Cheng Shiu University

No.840, Chengcing Rd., Niaosong Dist., Kaohsiung City 83347, Taiwan, R.O.C.


 
Subject Word of mouth; Meta-analysis; Cause-effect clarification.
M10; L33; L52.
 
Description Abstract. Word of Mouth (WOM) has been an important issue in Marketing research. This paper adopted Meta-analysis method to make quantitative review for the antecedents and consequences of WOM. The results facilitate scholarship in this academic area by clarify the cause-effect linkages when researching on WOM. Theoretical and practical implications were discussed.Keywords. Word of mouth, Meta-analysis, Cause-effect clarification.JEL. M10, L33, L52.
 
Publisher Journal of Social and Administrative Sciences
Journal of Social and Administrative Sciences
 
Contributor
 
Date 2017-06-18
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion

 
Format application/pdf
 
Identifier http://www.kspjournals.org/index.php/JSAS/article/view/1327
10.1453/jsas.v4i2.1327
 
Source Journal of Social and Administrative Sciences; Vol 4, No 2 (2017): June; 181-192
Journal of Social and Administrative Sciences; Vol 4, No 2 (2017): June; 181-192
2149-0406
 
Language eng
 
Relation http://www.kspjournals.org/index.php/JSAS/article/view/1327/1314
http://www.kspjournals.org/index.php/JSAS/article/downloadSuppFile/1327/664
 
Rights Copyright (c) 2017 Journal of Social and Administrative Sciences
http://creativecommons.org/licenses/by-nc/4.0