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A Study on the Relationship of Social Capital and Citizenship Behavior with Emotional Intelligence

Entrepreneurship and Innovation Management Journal

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Title A Study on the Relationship of Social Capital and Citizenship Behavior with Emotional Intelligence
 
Creator Bavarsad, Belghis
Rahimi, Farajallah
 
Subject Entrepreneurial cognition, venture Growth, Entrepreneurial Learning, Emotional Intelligence, Social Capital, Organizational Citizenship Behavior, Structural Equation Modeling
 
Description The present paper aims at determining to what extent the Emotional Intelligence (EI) affects the Social Capital (SC) as well as assessing the influence of employee's citizenship behavior (CB) as a mediator variable between them. For this purpose, a questionnaire was designed to measure the said variables and administered to a sample of 141 specialized ranking employees of Bank Mellat after determining its validity and reliability through exploratory (EFA) and confirmatory factor analysis (CFA). The present paper adopts a survey-correlation methodology and is specifically based on structural equation modeling (SEM).The findings indicated a direct relationship between EI and SC components (R2=33%). Thus, it is possible to improve an organization’s SC by taking EI into account at the service outset, and by in-service EI training. Also, according to the path analysis model, the EI may influence the SC through the CB. In other words, the higher the individuals’ EI levels, the more they will try to maintain their CBs in higher levels which in turn affect the improvement of SC by them. Finally, some suggestion for the human resources managers were presented to improve the CB through increasing the EI competencies.
 
Publisher Academy of Business & Scientific Research
 
Date 2016-02-19
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Peer-reviewed Article
 
Format application/pdf
 
Identifier http://absronline.org/journals/index.php/eimj/article/view/599
 
Source Entrepreneurship and Innovation Management Journal; Vol 4 No 1 (2016): February; 1-14
2311-1836
2310-0079
 
Language eng
 
Relation http://absronline.org/journals/index.php/eimj/article/view/599/619
 
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