Record Details

Customers’ Expectation towards Online Marketing: A Study on Some Economic Zone in Bangladesh

American Journal of Trade and Policy

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Field Value
 
Title Customers’ Expectation towards Online Marketing: A Study on Some Economic Zone in Bangladesh
 
Creator Khandakar, Md. Shariful Alam; Assistant Professor, Department of Tourism and Hospitality Management, University of Dhaka, BANGLADESH
Bhuiyan, Md. Rakib Uddin; Assistant Professor, Department of International Business, University of Dhaka, BANGLADESH
Siddika, Humaira; Lecturer, Department of Business Administration, Dhaka City College, BANGLADESH
 
Subject Internet, E-Business, E-Commerce, B2B, B2C, C2B, C2C, E-marketing, Online marketing strategy
 
Description This paper attempts to analysis the customers’ expectation towards online marketing in Bangladesh. First, it evaluates the impact of independent variables (factors of online marketing) on dependent variable (customers’ satisfaction). In order to do so a survey was conducted through questionnaire and data collected from 200 respondents’. Samples (Individuals and corporate firms) were selected from three economic zones and multiple regression analysis was conducted for the study. It also evaluates customers’ expectation from online marketers. Moreover the study highlights the online marketing strategies. Next, the study focuses on the benefits from online marketing. It also identifies the problems and challenges to develop online marketing strategies. Online marketing opens huge opportunities for marketer and customer where the ratio of benefit is higher than the ratio of costs. Finally, the study provides specific ways to solve the problems emphasizing on online marketing principles and to avail the opportunity to cope with the today’s competitive market. The strategies require continuous improvement and it is expected to be more dynamic in future.
 
Publisher Asian Business Consortium
 
Contributor
 
Date 2017-07-26
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion

 
Format application/pdf
 
Identifier http://journals.abc.us.org/index.php/ajtp/article/view/984
10.18034/ajtp.v4i2.984
 
Source American Journal of Trade and Policy; Vol 4, No 2 (2017): 11th Issue; 55-62
2313-4755
2313-4747
 
Language eng
 
Relation http://journals.abc.us.org/index.php/ajtp/article/view/984/814
 
Rights Copyright (c) 2017 Md. Shariful Alam Khandakar, Md. Rakib Uddin Bhuiyan, Humaira Siddika
http://creativecommons.org/licenses/by-nc/4.0