Record Details

IMPACT OF TOTAL QUALITY MANAGEMENT ON SUPPLY CHAIN PERFORMANCE OF JKI LIMITED: A MANAGERIAL PERSPECTIVE

International Journal of Management and Social Sciences

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Title IMPACT OF TOTAL QUALITY MANAGEMENT ON SUPPLY CHAIN PERFORMANCE OF JKI LIMITED: A MANAGERIAL PERSPECTIVE
 
Creator Andotra, Neetu; HOD, Department of Commerce, University of Jammu, Jammu
Kaur, Bhupinder; Research Scholar, Department of Commerce, University of Jammu, Jammu
 
Subject Operations Management
Total Quality Management, Supply Chain Performance, Supply Chain, Quality Control Techniques, Quality Management
Total Quality Management
 
Description To regain the competitive edge, companies began to adopt productivity and service delivery improvement programs which had proven themselves particularly successful in Japan and other industrially developed countries. One of these “improvement programs” is the total quality management (TQM) system. The present paper examines the impact of TQM on supply chain performance of Jammu & Kashmir Industries (JKI) Limited.Survey data was collected from 171 managers of 11 manufacturing units of JKI. The results of findings concluded the need for renewed focus on quality control techniques & quality management concept, redesigning product-mix through technically innovative process, activating market intelligence and building strong linkages with R&D institutions/agencies & universities.
 
Publisher SPEAK Foundation
 
Contributor —
 
Date 2014-07-01
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
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Primary Survey
 
Format —
 
Identifier http://journals.foundationspeak.com/index.php/ijmss/article/view/13
 
Source INTERNATIONAL JOURNAL OF MANAGEMENT AND SOCIAL SCIENCES (IJMSS); Vol 1, No 1 (2011): IJMSS - July 1(1) 2011; 134-143
2349-9761
2249-0191
 
Language eng
 
Relation http://journals.foundationspeak.com/index.php/ijmss/article/view/13/12
 
Coverage India
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Paper is based on primary information gathered from 11 manufacturing units of Jammu Kashmir Industries Limited. 177 Managers were contacted.
 
Rights Copyright (c) 2018 INTERNATIONAL JOURNAL OF MANAGEMENT AND SOCIAL SCIENCES (IJMSS)
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