Since 2014
The Effects of Appointment Delay and Reminders on Appointment-Keeping Behavior
Sri Lanka Journal of Real Estate
View Archive Info| Field | Value | |
| Title |
The Effects of Appointment Delay and Reminders on Appointment-Keeping Behavior
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| Creator |
Watanabe-Rose, Mari
Sturmey, Peter |
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| Subject |
Behavior Analysis in the Community
aappointments, appointment delay, telephone reminders |
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| Description |
Two experiments investigated the effects of appointment delay and phone reminders on college students’ appointment-keeping behavior. A significantly higher percentage of students kept their appointments in the 1-day appointment delay condition than in the 15-day delay condition with no reminders in both experiments. Phone reminders provided 1 day prior to the appointment dates increased the percentage of appointments kept in the 15-day delay condition in Experiment 2. In order to assess the shape of the effect of appointment delay, future research should increase the number of values in appointment delay.
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| Publisher |
University of Illinois at Chicago Library
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| Date |
2009-01-06
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| Type |
info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion Peer-reviewed Article |
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| Format |
application/pdf
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| Identifier |
https://journals.uic.edu/ojs/index.php/bsi/article/view/2250
10.5210/bsi.v17i2.2250 |
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| Source |
Behavior and Social Issues; Volume 17, Number 2 (Fall/Winter, 2008); 161-168
1064-9506 |
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| Language |
eng
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| Relation |
https://journals.uic.edu/ojs/index.php/bsi/article/view/2250/2105
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