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ICT and Public Administration Reforms

Transylvanian Review of Administrative Sciences

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Title ICT and Public Administration Reforms
 
Creator ŞANDOR, Sorin Dan; Associate Professor, Public Administration Department,
Faculty of Political, Administrative and Communication
Sciences, Babeş-Bolyai University, Cluj-Napoca, Romania
 
Subject public administration reform; information and communication technology; e-democracy; New Public Management; organizational change.
 
Description The advent of new ICTs brought a lot of new assumptions about radical changes in our society. In the context of the arrival of a new society, public administration was supposed to witness (and to address or implement) changes at different levels, such as:• citizenship (citizens becoming participants in governance or even a shift to e-democracy);• the nature of public service jobs (in terms of skills, work processes and job design);• organizational changes (from a hierarchical to a more horizontal structure, to network or even virtual organizations); and• the entire government (from classic bureaucracy to New Public Management and to network and digital governance). Technological change cannot be judged outside the social, economic and political frameworks. The massive change in our society cannot be explained only by technological (especially ICT) factors. Excluding other factors may help us predict easier (but not more accurately) future evolutions but as a scientific effort it is a bad practice. Much of the assumptions about technological change came from hasty generalizations. The changing nature of some collective actions, jobs in certain areas of the economy or organizations were considered as optimal (and necessary) paths for the entire society (from individual to national levels). Public administration reforms are far from being a consequence of new technologies. Moreover public administration reforms do not embed ICTs and do not have a happy marriage with e-government.
 
Publisher Babes Bolyai University
 
Contributor
 
Date 2012-06-01
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Peer-reviewed Article
 
Format application/pdf
 
Identifier http://rtsa.ro/tras/index.php/tras/article/view/67
 
Source Transylvanian Review of Administrative Sciences; 2012: Issue No. 36 E/June; 155-164
1842-2845
 
Language eng
 
Relation http://rtsa.ro/tras/index.php/tras/article/view/67/63
 
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