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Knowledge Management in India : A Case Study of an Indian Bank

Journal of Nepalese Business Studies

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Field Value
 
Title Knowledge Management in India : A Case Study of an Indian Bank
 
Creator Goswami, Chandana; Faculty of Management
 
Subject Economics
Knowledge Management; India; ICICI; Initiating; Implementing; Iacit; explicit
Knowledge management
 
Description Knowledge Management is among one of the buzzwords prevailing in the management circles. It is seen as a tool which can create a strategic impact. Theoretically knowledge management is seen to have the potential to influence many spheres of an organization. It is available in a variety of forms and to a large extent the hidden tacit knowledge can be codified and made explicit. It is believed that by sharing of knowledge, the organization will benefit in the long run. However the success of knowledge management lies in the role played by the organization, the developers and the users themselves. This paper makes an exploratory study about Knowledge Management in practice at ICICI (India) and tries to identify the critical success factors of Knowledge Management. A small survey was done among 31 employees of ICICI and based on their responses a factor analysis was carried out. This resulted in identification of the critical success factors. A personal observation of the system at work also makes attempt to understand whether Knowledge Management can fulfill some of the needs of the technical and professional workforce.Key words: Knowledge Management, India, ICICI, initiating, implementing, iacit, explicitThe Journal of Nepalese Business Studies Vol. V, No. 1, 2008, December Page: 37-49
 
Publisher Faculty of Management Prithivi Narayan Campus
 
Contributor —
 
Date 2009-07-26
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
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Format application/pdf
 
Identifier https://www.nepjol.info/index.php/JNBS/article/view/2078
10.3126/jnbs.v5i1.2078
 
Source Journal of Nepalese Business Studies; Vol 5, No 1 (2008); 37-49
2350-8795
 
Language eng
 
Relation https://www.nepjol.info/index.php/JNBS/article/view/2078/1906
 
Coverage India
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